Systems Administrator - Hybrid Cloud & Data Center Ops

CloudIT LLC; Totowa (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

CloudIT LLC in Totowa, NJ is seeking a Systems Administrator to provide advanced technical support and infrastructure management across on-premise and cloud environments. The role mentors Tier 1 Service Specialists, triages escalated tickets, and engineers solutions while ensuring clear client communication and thorough documentation.

The ideal candidate has 2–4 years of hands-on experience, maintains security practices, and pursues certifications to stay current.

Qualifications

• 2–4 years hands-on experience in technical support, systems administration, or a related role.
• Proficiency with virtualization, networking basics, and Windows/Microsoft technologies.
• Certifications like CompTIA A+ or Microsoft Fundamentals encouraged within the first year.

Responsibilities

• Mentor Tier 1 Service Specialists and triage escalated tickets.
• Provide hands-on support for core applications and virtual environments (Hyper-V, VMware).
• Manage network infrastructure, switches, routers, and firewalls; ensure security.
• Document configurations, changes, and troubleshooting steps for records.
• Engage in disaster recovery planning and security improvements.
• Communicate clearly with clients about incident status and maintenance.

Skills

Advanced technical support

Mentorship

Troubleshooting

Documentation

Client communication

ITSM familiarity

Network fundamentals

VPN/Remote access

Data center operations

Education

Bachelor's degree in Computer Science or IT

High school diploma or GED

Tools

VMware vSphere

Microsoft Hyper-V

Parallels

Cisco IOS/CLI

Windows Server

Exchange

SQL Server

SharePoint

Microsoft 365

ITIL Foundation

Job description

CloudIT LLC in Totowa, NJ is seeking a Systems Administrator to provide advanced technical support and infrastructure management across on-premise and cloud environments. The role mentors Tier 1 Service Specialists, triages escalated tickets, and engineers solutions while ensuring clear client communication and thorough documentation.

The ideal candidate has 2–4 years of hands-on experience, maintains security practices, and pursues certifications to stay current.