Systems Administrator

Ascension Fed; Republic (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Ascension Federal Services, Inc. is seeking candidates to provide on-site GEOINT IT support in Republic of Korea, connecting local users with the enterprise support team.

Responsibilities include on-site break/fix, advanced troubleshooting, and training users, with emphasis on secure configurations and incident tracking. TS/SCI assignment requires top-secret clearance and compliance with visa/SOFA requirements.

Qualifications

• 5+ years in user and field support.
• Required certifications: ITIL Foundation and CompTIA Security+.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and detailed incident and repair records.
• Install and test equipment and software, coordinate vendor repairs, and train users.
• Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Skills

Independent problem solving

On-site support

Advanced troubleshooting

Education

Bachelor's degree or equivalent experience

Job description

Ascension Federal Services, Inc. (AFS) is seeking candidates to support a Scalable GEOINT program. Provide on-site GEOINT IT support in Republic of Korea, connecting local users with the enterprise support team.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and detailed incident and repair records.
• Install and test equipment and software, coordinate vendor repairs, and train users.
• Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Required Qualifications

• 5+ years in user and field support; bachelor’s degree or equivalent experience. Extensive hands-on support experience and the ability to work independently on advanced user problems.
• Required certifications: ITIL Foundation and CompTIA Security+.

Security and Assignment Requirements

• Final Top Secret clearance required at start of work. This is a TS/SCI mission; SCI access is subject to customer requirements. Meet applicable cyber workforce certification and computing-environment training requirements before performance/privileged access.
• Must meet Korea invited-contractor/technical-representative, visa, and SOFA requirements. On-site assignment; shift, weekend, on-call, and travel support may be required. Employment is contingent on contract award and position authorization.