Systems Administrator

Ascension Fed; Colorado Springs (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Ascension Federal Services, Inc. (AFS) seeks an experienced GEOINT IT support specialist to provide on-site support for SMDC in Colorado Springs, CO.

Responsibilities include independent on-site break/fix, troubleshooting for GEOINT workstations and applications, and coordinating with the enterprise support team to resolve SOCET GXP and connectivity issues. A TS/SCI clearance is required, with ITIL and CompTIA Security+ certifications preferred.

Qualifications

• 10+ years in user and field support; able to work independently on advanced user problems.
• ITIL Foundation and CompTIA Security+ certifications.
• Final Top Secret clearance required; TS/SCI mission; SCI access per customer rules.
• On-site assignment with potential travel; shift/weekend/on-call may be required.

Responsibilities

• Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
• Resolve SOCET GXP, OS, hardware, and local connectivity issues; coordinate with Fort Gordon helpdesk.
• Maintain secure system configurations, equipment accountability, and incident/repair records.
• Install/test equipment and software; coordinate vendor repairs and user training.
• Evaluate upgrades and workflow improvements; guide support personnel on complex problems.

Skills

GEOINT IT support

Advanced troubleshooting

Independent work

Education

Bachelor's degree or equivalent experience

Tools

SOCET GXP

Windows OS

Network connectivity

Job description

Ascension Federal Services, Inc. (AFS) is seeking candidates to support a Scalable GEOINT program. Provide on-site GEOINT IT support for SMDC in Colorado Springs, CO, connecting local users with the enterprise support team.

Responsibilities

Provide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.

Resolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.

Maintain secure system configurations, equipment accountability, and detailed incident and repair records.

Install and test equipment and software, coordinate vendor repairs, and train users.

Evaluate upgrades and workflow improvements; guide support personnel on complex technical problems.

Required qualifications

10+ years in user and field support; bachelor’s degree or equivalent experience. Extensive hands-on support experience and the ability to work independently on advanced user problems.

Required certifications: ITIL Foundation and CompTIA Security+.

Security and assignment requirements

Final Top Secret clearance required at start of work. This is a TS/SCI mission; SCI access is subject to customer requirements. Meet applicable cyber workforce certification and computing-environment training requirements before performance/privileged access.

On-site assignment; shift, weekend, on-call, and travel support may be required. Employment is contingent on contract award and position authorization.