Systems Administrator

Charles IT; Chesapeake (VA); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

401(k) plan with employer contribution

Performance-based incentive programs

Employee discount programs

Paid time off (PTO)

Paid holidays

Paid parental leave

Work-from-home (WFH) bank

Healthcare coverage

Dental coverage

Vision coverage

Life insurance

Short- and long-term disability

Flexible Spending Accounts (FSA)

Well-being resources

Dog-friendly office

Team lunches

Corporate concierge services

Team-building events

Résumé du poste

Charles IT in Chesapeake, VA is seeking a Systems Administrator to provide end-user support, server and network administration, and escalation handling for a diverse client base.

You will manage Windows Server, Office 365/Exchange, VMware and Hyper-V environments, configure network devices, and document processes while delivering reliable, security-focused IT services in a fast-paced, client-centric team.

Qualifications

• 5+ years of experience in systems administration or a related IT role.
• Certifications such as MCSA, VCP, CCNA are a plus.
• Experience with Windows Server, Office 365/Exchange, VMware and Hyper‑V.
• Familiarity with ConnectWise, Cisco, Meraki, Datto, and related tools.
• Strong communication, multitasking, and teamwork in a fast-paced environment.

Responsabilités

• Provide support and troubleshooting to resolve technical issues for end users.
• Support Microsoft technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support virtual environments including VMware and Hyper‑V.
• Assist with backup and disaster recovery solutions.
• Configure, install, and support network devices and services (WAN/LAN, routers, firewalls, security).
• Communicate ticket progress and outages to customers; document processes.
• Maintain daily documentation in ConnectWise; time and expenses logging.
• Perform other duties as assigned.

Connaissances

Windows Server

Office 365/Exchange

VMware

Hyper-V

Networking

ConnectWise

Cisco

Meraki

Datto

Communication skills

Self-driven

Organization & detail

5+ years experience

Outils

ConnectWise

Cisco

Meraki

Datto

VMware

Office 365

Description du poste

Exceptional Service, Endless Improvement, PassionatePeople, andHonest and Forthright.Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to continued growth, we are currently seeking to add a Systems Administrator to our team! In this role, you will provide crucial support to our clients, serving as both field and escalation support, while performing the following responsibilities:

Responsibilities

• Provide support and troubleshooting to resolve technical issues for end users
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments including VMware, and Hyper‑V
• Support backup and disaster recovery solutions
• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
• Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
• Document internal processes and procedures related to duties and responsibilities
• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
• Other duties as assigned

• 5 or more years of experience (preferred)
• Certifications such as MCSA, VCP, CCNA are a plus.
• Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
• Strong communication skills are essential for success in this role.
• Ability to manage multiple tasks and collaborate effectively within a fast‑paced, client‑focused team.
• Enthusiastic about taking on challenges in a growing company with a diverse client base.
• Self‑driven and capable of working independently with minimal supervision.
• Excellent organizational skills and strong attention to detail.

Investing in Our Team is Key to Our Success!

Financial Benefits

We offer a comprehensive benefits package designed to support our employees’ financial well‑being, health, growth, and overall quality of life.

• 401(k) plan with employer contributions
• performance‑based incentive opportunities
• employee discount and savings offerings

Time Away from Work

Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work‑from‑home (WFH) bank to support flexibility and a healthy work‑life balance.

• paid time off (PTO)
• paid holidays
• paid parental leave
• work‑from‑home (WFH) bank

Health and Wellness

• comprehensive medical coverage
• dental coverage
• vision coverage
• employer-paid life insurance
• short- and long-term disability insurance
• Flexible Spending Accounts (FSA)
• well‑being resources and support programs

Growth & Development

• comprehensive medical coverage
• dental coverage
• vision coverage
• employer-paid life insurance
• short- and long-term disability insurance
• Flexible Spending Accounts (FSA)
• well‑being resources and support programs

That's Not All

• employer-paid dry-cleaning services
• Friday team lunches
• corporate concierge services
• a dog-friendly office
• team-building events
• company-sponsored activities
• and more!

Our Commitment to Inclusion

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients.

The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve.