IT Project Engineer

Charles IT; Middletown (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K plan

Paid holidays and PTO

Job summary

Charles IT is seeking an IT Project Engineer to join the Projects Team in a hands-on role delivering client-focused IT project work. You will lead technical initiatives, coordinate across clients, vendors, and internal teams, and provide escalation support throughout project lifecycles.

The role emphasizes delivering successful migrations, server builds, and ongoing optimization, with strong documentation, communication, and multitasking in a fast-paced environment.

Qualifications

• 5+ years of relevant IT project engineering experience.
• Industry certifications are a plus (MCSA, VCP, CCNA).
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is bonus.
• Strong communication skills are essential.
• Able to manage multiple tasks in a fast-paced team.
• Enthusiastic about challenges in a growing company.
• Self-driven with minimal supervision.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support.
• Participate in project kickoff meetings to align on scope, timelines, expectations, and risks.
• Complete assigned tasks as outlined in client Statements of Work (SOWs).
• Provide post go-live support to stabilize and optimize client environments.
• Collaborate with third-party vendors and co-managed teams to meet project objectives.
• Maintain clear and thorough documentation of systems, tools, and project processes.
• Communicate proactively with clients and internal teams about changes, outages, and project impacts.
• Record daily time entries, expenses, and work notes in ConnectWise.
• Send weekly client-facing project status updates and participate in check-in meetings.
• Engage in team discussions, project debriefs, and continuous improvement efforts.
• Take on additional duties and responsibilities as assigned.

Skills

Communication skills

Multitasking

Project coordination

Documentation

Team collaboration

Self-motivation

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Office 365

Job description

Exceptional Service, Endless Improvement, Passionate?People, and?Honest and Forthright.Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. Due to continued growth, we're looking to add an IT Project Engineer our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs. Responsibilities:

• Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support?
• Participate in project kickoff meetings to align on scope, timelines, expectations, and risks?
• Complete assigned tasks as outlined in client Statements of Work (SOWs)?
• Provide post go-live support to stabilize and optimize client environments?
• Collaborate with third-party vendors and co-managed teams to meet project objectives?
• Maintain clear and thorough documentation of systems, tools, and project processes?
• Communicate proactively with clients and internal teams about changes, outages, and project impacts?
• Record daily time entries, expenses, and work notes in ConnectWise?
• Send weekly client-facing project status updates and participate in check-in meetings?
• Engage in team discussions, project debriefs, and continuous improvement efforts?
• Take on additional duties and responsibilities as assigned?

Project Scope Includes:

• Hypervisor replacements and migrations (e.g., Hyper-V, VMware)?
• Email platform migrations to Microsoft 365?
• Server builds, upgrades, and full environment migrations?
• Network infrastructure upgrades and complete overhauls?
• Office IT build-outs for new or expanding locations?
• Business application deployments (e.g., CRM, ERP systems)?

Requirements

• 5 or more years of experience (preferred)??
• Certifications such as MCSA, VCP, CCNA?are a plus.?
• Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365?is?a bonus.?
• Strong communication'skills are essential for success in this role.?
• Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.?
• Enthusiastic?about taking on challenges in a growing company with a diverse client base.?
• Self-driven and capable of working independently with minimal supervision.?
• Excellent organizational skills and strong attention to detail.?

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives. The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.