Systems Admin- Contractor

CADUCEUSHEALTH®; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Innovaccer Inc. is seeking a Systems Engineer II contractor to join the IT team. The role focuses on managing Citrix, Windows, and VMware environments, and ownership of end-user lifecycle management and IT service tracking through Jira.

The candidate will handle onboarding/offboarding, AD/Azure AD, Google Workspace management, and L2/L3 support in a 24x7 setup, with strong networking and DFS/SCOM knowledge to ensure service excellence.

Qualifications

• Experience with end-user lifecycle management in large organizations.
• Ability to manage AD, Azure AD, and Google Workspace accounts across HR triggers.
• Experience with 24x7 IT operations and ticketing in Jira.

Responsibilities

• Onboard and offboard users including provisioning and de-provisioning across platforms.
• Manage user lifecycle across AD, Azure AD, Google Workspace, Microsoft, and other tools.
• Track, manage, and update IT service requests using Jira with SLAs.
• Administer Citrix XenDesktop 7 and XenDesktop environments.
• Maintain Active Directory with GPOs and cross-domain considerations.
• Perform backups of systems and network devices.
• Troubleshoot Windows-related issues and network fundamentals.

Skills

Active Directory

Azure AD

Google Workspace

Citrix XenDesktop

VMware

Windows Server

Jira

Networking

L2/L3 Support

Tools

SCOM

Meraki

Hyper-V

Job description

We are seeking a contractor to join our team! (6+ months)

We are looking for an experienced Systems Engineer II to join our IT team. This role is responsible for managing and supporting enterprise-level Citrix, Windows, and VMware environments, providing L2/L3 support across a 24x7 operational setup. The ideal candidate will also own end-user lifecycle management and IT service tracking through Jira.

Responsibilities

• Execute end-user onboarding and offboarding processes including account provisioning/de-provisioning, device setup, access management, and license assignment across all platforms
• Manage user lifecycle across AD, Azure AD, Google Workspace, Microsoft, and other enterprise tools ensuring timely access changes per HR triggers
• Track, manage, and update IT service requests using Jira — including ticket
• Creation, assignment, status updates, sprint tracking, and closure within defined SLAs
• Managing IT infrastructure service requests
• Perform backup of all systems and network devices
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience with network switching concepts and configurations
• Understanding of LAN/WAN architecture, routing, and basic firewall concepts
• Hands-on experience with Meraki devices and environment
• Administering Active Directory services, Windows Utility servers
• Full proven knowledge DFS, Terminal Servers, Hyper V, Internet Information Server System Center Operations Manager (SCOM), and file server
• Hands-on experience with Google Workspace and Azure Directory
• Outstanding troubleshooting skills for Window platform
• Maintain and manage Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality
• Citrix server environment Management and troubleshoot issues
• Full proven knowledge of Citrix XenDesktop 7
• Knowledge of DNS, DHCP, Certificate Authority and RADIUS servers
• Experience in Installing, Configuring, troubleshooting and supporting XenDesktop 7
• The engineer has knowledge about hosted shared desktops, (non) persistent VDI machines
• Support Level -> L2/L3 Primary Skills

Equal Opportunity Statement

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

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