System Support Specialist: Optimize IT for Client Success

ALT Consulting; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

ALT Consulting is seeking a System Support Specialist to join our Support team in Los Angeles. You will provide technical and administrative support to clients, resolve IT problems, and advise on solutions while collaborating with teammates on complex issues.

You may work on client projects, attend site visits, deliver equipment, and research new technologies to improve client experience. Growth opportunities include IT Consultant, CIO, and other leadership roles within ALT Consulting.

Qualifications

• College or bachelor’s degree in an IT-related field.
• Proficient knowledge of Windows server systems.
• Ability to configure, deploy, and support hardware.
• Ability to work independently without supervision.
• Demonstrated self-starting and problem-solving skills.

Responsibilities

• Provide technical and administrative support to clients and resolve technology problems.
• Advise clients and collaborate with teammates on complex issues.
• Attend site visits and deliver equipment as needed.
• Conduct research and evaluate new equipment or software for clients.

Skills

Windows Server

Hardware configuration

Independent work

Self-starter

Tech curiosity

Client empathy

Transportation

Driver’s license

Education

IT-related degree

Tools

Linux systems

Networking equipment

VPNs

Job description

ALT Consulting is seeking a System Support Specialist to join our Support team in Los Angeles. You will provide technical and administrative support to clients, resolve IT problems, and advise on solutions while collaborating with teammates on complex issues.

You may work on client projects, attend site visits, deliver equipment, and research new technologies to improve client experience. Growth opportunities include IT Consultant, CIO, and other leadership roles within ALT Consulting.