Computer Support Specialist

InstaCreative India; Los Angeles (CA); On-site; USD 15,233 - 18,246; Part time

Job summary

InstaCreative India is hiring a Computer Support Specialist in Los Angeles. This role involves technical support, troubleshooting, and maintaining computer systems to optimize productivity.

The ideal candidate should have a Bachelor's degree in Computer Science and proven experience in a similar role, along with strong problem-solving skills. This position offers a contract with the potential for full-time employment and includes remote work possibilities.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Proven experience as a Computer Support Specialist or similar role.
• Strong knowledge of Windows and Mac operating systems.

Responsibilities

• Provide technical support to end-users for hardware and software issues.
• Troubleshoot and resolve technical problems promptly.
• Install, configure, and maintain computer systems.

Skills

Technical support

Troubleshooting

Windows operating system

Networking fundamentals

Problem-solving

Education

Bachelor’s degree in Computer Science

Job description

We are hiring a highly skilled and experienced Computer Support Specialist to join our team in Los Angeles. In this role you will be responsible for providing technical support and troubleshooting for computer systems, software and other related technology. Your main goal will be to ensure the smooth operation of our company’s computer systems and enhance overall productivity.

Responsibilities

• Provide technical support to end-users for computer hardware, software and network-related issues
• Troubleshoot and resolve technical problems in a timely manner
• Install, configure and maintain computer systems and peripherals
• Set up new user accounts and configure access permissions
• Conduct regular maintenance on computer systems to ensure optimal performance
• Train employees on how to use new hardware/software or troubleshoot common issues
• Keep track of all support requests and maintain detailed documentation of solutions provided
• Collaborate with other IT team members to identify areas for improvement in the company’s technology infrastructure
• Stay updated with industry best practices and advancements in technology

Requirements

• Bachelor’s degree in Computer Science or related field preferred
• Proven experience as a Computer Support Specialist or similar role
• Strong knowledge of Windows, (Mac) operating systems, hardware components and networking fundamentals
• Experience with troubleshooting network connectivity issues using tools such as ping, tracert, etc
• Ability to explain technical concepts in simple terms to non-tech savvy individuals
• Excellent problem-solving skills and attention to detail
• Ability to work independently as well as part of a team in a fast-paced environment
• Good time-management skills and ability to prioritize tasks effectively

Salary

$1500 per month, negotiable based on experience.

Location

Los Angeles; remote work may be considered.

Employment Type

Contract with potential for full-time employment.

We welcome applications from candidates from all nationalities. Please note that proficiency in English is required for this role.

If you are passionate about technology and have a strong desire to help others, we encourage you to apply for this exciting opportunity. Join our team and make a positive impact on our company’s technology infrastructure.