System Specialist, Application & Integration

DSV - Global Transport and Logistics; Plainfield (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

DSV - Global Transport and Logistics in the United States seeks a Systems Specialist to optimize and deliver Warehouse Management System (WMS) processes across Contract Logistics sites.

You will translate business requirements into functional designs, configure and test WMS solutions, and provide training and reports while collaborating with IT and external partners. Willingness to travel domestically and internationally is required.

Qualifications

• High school diploma or GED.
• 3 to 5+ years of experience in a project-based environment.
• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.
• Extensive knowledge of warehouse processes and supporting system landscapes.
• 1–3 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Experience with functional specifications for EDI integration.
• Travel readiness domestically and internationally.

Responsibilities

• Analyze and document client and business requirements.
• Design, configure, test, and implement WMS processes.
• Provide process optimization and improvement proposals based on business requirements.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Write functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
• Track and, where needed, escalates for on‑time delivery of deliverables requested from DSV Global IT.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases and provide sensible generic solutions.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, and process improvements.

Education

Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.

Tools

WMS

MS Office Suite

SQL

Job description

Location: USA - Plainfield, W 143rd St

Division: Solutions

Job Posting Title: System Specialist, Application & Integration - 122149

Time Type: Full Time

Position Summary

The DSV Systems Specialist is responsible for successful optimization and delivery of Warehouse Management System (WMS) processes to DSV Contract Logistics sites. The System Specialist delivers functional, technical, and business process expertise in multidisciplinary project teams, ensuring high quality and timely deliverables.

Essential Duties and Responsibilities

• Analyze and document client and business requirements.
• Design, configure, test, and implement WMS processes.
• Provide process optimization and improvement proposals based on business requirements.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Write functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
• Track and, where needed, escalates for on‑time delivery of deliverables requested from DSV Global IT.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases and provide sensible generic solutions.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, and process improvements.

Skills and Abilities

Education & Experience

• High school diploma or general education degree (GED).
• 3 to 5+ years of experience in a project‑based environment.

Computer Skills

• Proficiency in one or more WMS.
• MS Office Suite.

Language Skills

• English (reading, writing, verbal).

Mathematical Skills

• Basic to intermediate level for verifying quantities of product, counting inventory, or performing other duties associated with handling, storing, and distributing client products.

Other Skills

• Able to articulate and voice own opinion and sell warehouse process design.
• Readiness to travel – can be on short notice.
• Can travel domestically and internationally (including Europe).
• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.
• Extensive knowledge of warehouse processes and supporting system landscapes.
• 1–3 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Experience with functional specifications for EDI integration.
• Experience working on small, fast‑paced project teams.
• SQL proficiency is a plus.

Physical Demands

• Frequently – sitting, bending, walking, and standing.
• Ability to lift/carry and push/pull 21–50 pounds.
• Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements

Use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Use computer and telephone equipment. Specific vision requirements include close vision and distance vision. Must be able to travel by plane and automobile.

Work Environment

Rarely exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation

Expected base pay range is $100,000.00 – $120,000.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.