Training Manager, WMS

DSV Air & Sea Inc.; Austin (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Training Manager for their Warehouse Management System (WMS) in Austin, Texas. This full-time position will oversee training delivery and implementation across Contract Logistics sites, with responsibilities including planning and executing both location-based and online training. Ideal candidates will have at least 2 years of experience in project environments and strong communication skills. The role includes potential travel and offers a base salary range of $90,000 to $110,000 annually.

Qualifications

• 2 years of experience in a project-based environment.
• Strong and energetic personality capable of communicating at all levels.
• Ability to travel domestically and internationally.

Responsibilities

• Plan and execute trainings across the AMER Region.
• Facilitate online training sessions.
• Continuously improve training content and materials.

Skills

Excellent communication

Presentation skills

Organizational skills

Proficiency in WMS

MS Office Suite

English (reading, writing, verbal)

Spanish (preferred)

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

JDA WMS

SQL proficiency

Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].

Location: USA - VIRTUAL - US Texas

Division: Solutions

Job Posting Title: Training Manager, WMS - 113796

Time Type: Full Time

POSITION SUMMARY

The DSV WMS Training Manager is responsible for successful implementation and delivery of trainings in the Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The WMS Training Manager delivers functional and business process expertise in multidiscipline project teams, ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region. The position is time limited to End of 2027, with possibility to turn permanent for the right candidate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan and execute trainings on location across the AMER Region.
• Facilitate online training.
• Perform comfortably in front of an audience.
• Continuously improve training content.
• Organize training calendar and coordination with local sites.
• Cooperate with engineering on WMS set‑up.
• Provide on‑site go‑live support and after‑care.
• Test training programs.
• Maintain up‑to‑date revisions of training materials.
• Administer tests and exam results in the central database.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with stakeholders to understand and anticipate customer needs for specific projects.
• Perform other duties as assigned by management to support special projects, implementations, process improvements.

SUPERVISORY RESPONSIBILITIES

• None.

Certificates, Licenses, Registrations or Professional Designations

• Driving license.

MINIMUM REQUIRED QUALIFICATIONS

• Must have a high school diploma or GED.
• 2 years of experience in a project‑based environment.
• Excellent communication, presentation and organizational skills.
• Strong and energetic personality, able to communicate at operations and management levels.

SKILLS, KNOWLEDGE, AND ABILITIES

Computer Skills

• Proficiency in one or more WMS.
• MS Office Suite.

Language Skills

• English (reading, writing, verbal).
• Preferably Spanish (reading, writing, verbal).

Mathematical Skills

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

• High level of independence and self‑drive.
• Able to articulate and voice own opinion.
• Readiness to travel, including short notice.
• Able to travel domestically and internationally (including Europe).

PREFERRED QUALIFICATIONS

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and experience.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3–5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Profound logistical and/or supply‑chain management process understanding.
• Experience in working on small, fast‑paced project teams.
• SQL proficiency is a plus.

POTENTIAL PHYSICAL DEMANDS

Occasionally bending, walking, standing, lifting or carrying, pushing or pulling; reaching above shoulder, reaching outward, squatting or kneeling.

Other Physical Requirements

While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements include close vision and distance vision.

WORK ENVIRONMENT

The work environment is a normal warehouse setting. Exposure to changing warehouse temperatures may occur.

Physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made for employees with disabilities.

The expected base pay range is $90,000.00 - $110,000.00 annually. Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings is available through the DSV Benefits Showcase. Benefits, programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation or any other protected characteristic. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.