System Specialist, Application & Integration

DSV Air & Sea Inc.; Plainfield (IL); On-site; USD 100,000 - 120,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a System Specialist, Application & Integration to optimize and deliver WMS processes at DSV Contract Logistics sites.

You will analyze requirements, design and configure WMS solutions, and prepare functional specs for EDI integrations with external partners and DSV Global IT. Travel domestically and internationally, including Europe, to advance project delivery and standardization.

Qualifications

• High school diploma or GED required.
• 3 to 5+ years’ experience in a project‑based environment.
• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.

Responsibilities

• Analyze and document client and business requirements.
• Design, configure, test, and implement WMS processes.
• Provide process optimization and improvement proposals based on business requirements.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Develop functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
• Track and, when necessary, raise escalations to ensure on‑time delivery of deliverables requested from DSV Global IT.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases to provide sensible generic solutions.
• Write functional specifications based on business requirements for application changes and improvements.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, and process improvements.

Skills

WMS systems proficiency

MS Office Suite

SQL

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

JDA WMS / Dispatcher

EDI integration tools

Job description

Job Title

System Specialist, Application & Integration - 122149

Location & Division

Location: USA - Plainfield, W 143rd St

Division: Solutions

Employment Type

Full Time

Job Summary

DSV Systems Specialists are responsible for the successful optimization and delivery of Warehouse Management System (WMS) processes at DSV Contract Logistics sites. The role delivers functional, technical, and business process expertise within multidisciplinary project teams, ensuring high‑quality, on‑time deliverables.

Essential Duties & Responsibilities

• Analyze and document client and business requirements.
• Design, configure, test, and implement WMS processes.
• Provide process optimization and improvement proposals based on business requirements.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Develop functional specifications for EDI integrations in cooperation with external parties and DSV Global IT.
• Track and, when necessary, raise escalations to ensure on‑time delivery of deliverables requested from DSV Global IT.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Analyze complex issues and client cases to provide sensible generic solutions.
• Write functional specifications based on business requirements for application changes and improvements.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.
• Other duties as assigned by management to support special projects, implementations, and process improvements.

Education & Experience

• High school diploma or general education degree (GED) required.
• 3 to 5+ years’ experience working in a project‑based environment.
• Bachelor’s degree in a relevant discipline or equivalent combinations of education and work experience preferred.

Computer Skills

• Proficiency in one or more WMS systems.
• MS Office Suite.
• SQL proficiency is a plus.

Other Technical Skills

• Experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Experience with functional specifications for EDI integration.
• Ability to articulate and sell own warehouse process design.
• Readiness to travel domestically and internationally (including Europe).

Language & Mathematical Skills

• English (reading, writing, verbal).
• Basic to intermediate level for verifying quantities, inventory counting, and related duties.

Physical Demands

• Frequently sitting, bending, walking, standing, lifting/carrying, and pushing/pulling 21–50 pounds.
• Reach above shoulder, reach outward, squat, or kneel as necessary.

Work Environment

The work environment is generally low to moderate in noise and does not expose employees to fumes or chemical hazards. Reasonable accommodations may be made for individuals with disabilities.

Pay & Benefits

Expected base pay range: $100,000.00 – $120,000.00 per year. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location.

Benefits details are available through the DSV Benefits Showcase and may vary by location and division in accordance with applicable laws.

Equal Employment Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.