System Operator Supervisor

NewCold; Lebanon (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Professional growth

Collaborative environment

Impact on cold storage

Job summary

NewCold is seeking a System Operator Supervisor to lead on-site operator teams, ensure consistent system flow, and uphold safety and quality standards across warehouse operations. You will work to optimize daily functions and train staff in line with company policies and health & safety requirements.

The role emphasizes hands-on supervision, effective communication, and ongoing development of the operator team to maintain high standards of service and productivity at our on-site site in Indiana.

Qualifications

• 2–4 years of System Operator experience.
• Proven ability to meet performance goals and deliver timely results.
• Strong interpersonal, verbal, and written communication across teams.

Responsibilities

• Supervise the system operator team on site.
• Train operators and maintain safety and professional culture.
• Monitor and improve MHE performance and safety.
• Coordinate daily shift briefs and handovers on site.
• Plan labor weekly to meet MHE targets within budget.

Skills

System Operator

Team Leadership

Communication

Problem Solving

Education

High School Diploma or GED

SCBA Trained

Tools

WMS

MHE

Cranes

Job description

AboutNewCold

NewCold is a global leader in advanced food logistics. Our warehousesand transport network sit at the center of the food supply chain. Connectingthe world’s major food manufacturers with retailers and food service providers.

Our goal is to keep the world’s food fresh and safe with our proprietarytechnologies and innovative solutions.

NewCold designs, builds, and operates state-of-the-art cold storagefacilities that are highly automated. We push the boundaries of logistics with end-to-endstorage and transport operations that add greater resilience, efficiency, andsustainability to supply chains on four continents. And we are growing rapidly.

To support our rapid growth, we’re constantly looking for talentedpeople to join our team. Want to be a part of a dynamic, forward-thinkingenvironment? Join us!

Your role as a System Operator Supervisor

Key responsibilities:

Position Overview
We are looking for a System Operator Supervisor to effectively supervise the system operator team on site and
provide a level of service in line with technical requirements. This person will direct and lead the operator team in
daily functions, conduct and assist in training and ongoing development as well as maintain a professional culture
on site and a commitment to Health & Safety, in line with company values.

Roles and Responsibilities

• Ensure the Operators are focused on System flow, clearing faults, running reshuffle profiles on a consistent basis and help with lost product.
• Manage the team in line with NewCold company policy and ensure company and customer standards are met.
• Supervise and train Operators to ensure the smooth and efficient running of the Material Handling Equipment and Cranes.
• Conduct operator observations on safety, GLA training and monitor and react to GLA faults and Corax reshuffles.
• Introduce and maintain a focus on health, safety, cleanliness, and quality in all aspects of warehouse activity.
• Complete climb training and testing.
• Facilitate communication on site to include daily shift briefs and daily shift handovers as well as communication on MHE issues.
• Communicate with internal team on any MHE flow issues that may impact service, or risk of failure in these areas.
• Support the warehouse team in keeping the Rework Ipoint clear and moving.
• Plan labor efficiently each week in order to achieve expected MHE performance, and remain in line with budgeted resources.
• Control and manage shifts including holiday planning, absence management, performance management, and safety audits with NewCold team.
• Partner with WMS Super User on reshuffles profiles and reports.
• Support maintenance, dispatch, pick floor, planning and customer service teams to help with the smooth running of the site.
• Other duties as assigned.

#NCAJ

Who we are looking for:

We are seeking motivated and forward-thinking individuals who thrive incollaborative and fast-moving environments. Our ideal candidate has:

Requirements

• 2-4 years of experience as a System Operator.
• Demonstrated ability to achieve performance goals and deliver high-quality results in a timely manner.
• Strong interpersonal, verbal, and written communication skills with the ability to collaborate effectively across teams and organizational levels.
• Takes ownership of responsibilities, follows through on commitments, and maintains the highest standards of professionalism and integrity.
• Proactively identifies solutions, addresses concerns, and contributes to a positive service experience.

Education/Certification

• High School Diploma or GED
• SCBA Trained

Whyjoin NewCold?

At NewCold, our people are our most valuable asset. We take pride in ourteam-oriented culture, where innovation and collaboration are at the heart ofeverything we do.

What we offer:

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

Whether you’re a seasoned expert or just starting your career, NewColdprovides the opportunities and challenges that allow you to grow and excel.Ready to turn your curiosity into impact?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.