System Operator

NewCold Advanced Logistics; Hagerstown (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Job summary

NewCold Advanced Logistics seeks a System Operator to monitor, operate, and support the facility’s automated MFCS and related material handling equipment. You will help maintain safe, accurate, and efficient warehouse operations, responding to system issues and coordinating with Maintenance and Operations to minimize downtime.

The role requires a high school diploma or GED with 2+ years in warehouse operations or related fields.

Qualifications

• High school diploma or GED is required.
• 2+ years of experience in warehouse operations or related field preferred.
• Experience with MFCS or automated conveyors preferred.

Responsibilities

• Monitor and operate automated MFCS and related material handling equipment.
• Respond to system alarms and equipment issues promptly.
• Troubleshoot conveyor and flow issues and expedite concerns as needed.
• Manually operate conveyors and material handling equipment when required.
• Coordinate with Maintenance and Operations teams to minimize downtime.

Skills

Troubleshooting

Independent work

Communication

Teamwork

Basic computer skills

Procedural adherence

Detail orientation

Industrial control systems experience

Education

High school diploma or GED

Job description

Location: Hagerstown, MD, United States of America

Build the future of food. At NewCold, we’re shaping the future of the food supply chain. Our warehouses and transport network connect the world’s major food manufacturers with retailers and food service providers.

Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting‑edge technology, we’re pioneering smarter, more sustainable operations to keep the world’s food fresh and safe.

To support our rapid growth, we’re constantly looking for talented people to join our team. Join us in a dynamic, forward‑thinking environment.

Your role as a System Operator

Key responsibilities:

Job Summary

The System Operator is responsible for monitoring, operating, and supporting the facility’s automated Material Flow Control System (MFCS) and related Material Handling Equipment (MHE) to ensure safe, accurate, and efficient warehouse operations. This role supports daily operational flow by responding to system issues, troubleshooting equipment interruptions, and coordinating with Maintenance and Operations teams to minimize downtime and maintain productivity.

Duties & Responsibilities

• Monitor and operate automated material flow control systems and related material handling equipment
• Respond to system alarms, operational interruptions, and equipment issues in a timely manner
• Troubleshoot conveyor and automated flow issues and expedite concerns when necessary
• Manually operate conveyors and material handling equipment when required
• Communicate system or equipment issues to Maintenance and Operations teams
• Assist Maintenance Technicians with identifying and troubleshooting equipment issues as needed
• Follow standard operating procedures (SOPs), safety requirements, and operational guidelines
• Complete shift reports, documentation, and operational handoff communication
• Support continuous operational flow with minimal disruption to warehouse operations
• Maintain a clean, organized, and safe work environment
• Ensure compliance with OSHA, food safety, and company safety standards
• Perform additional warehouse or operational duties as assigned

Required Skills & Abilities

• Strong troubleshooting and problem‑solving skills
• Ability to work independently in a fast‑paced operational environment
• Strong communication and teamwork skills
• Basic computer and system navigation skills
• Ability to follow operational procedures and safety standards
• Strong attention to detail and operational accuracy
• Experience with automated conveyor systems, material handling equipment, or industrial control systems preferred

Education & Experience

• High school diploma or GED required
• 2+ years of experience in warehouse operations, automation, industrial systems, maintenance support, or related field preferred
• Experience operating Material Flow Control Systems (MFCS), automated conveyors, or Industrial Control Systems preferred

Physical Requirements & Work Environment

• Ability to lift up to 50 pounds
• Ability to work effectively in cold/freezer environments
• Ability to climb fixed ladders up to 120 feet while using required fall protection equipment
• Must be able to safely use required fall protection systems and equipment in accordance with manufacturer specifications
• Must be able to safely wear required respiratory protection equipment in accordance with OSHA standards and manufacturer requirements
• Ability to stand, walk, bend, climb, and perform physical tasks throughout scheduled shifts

Who We Are Looking For

We are seeking motivated and forward‑thinking individuals who thrive in collaborative and fast‑moving environments. Our ideal candidate has a passion for making an impact and a drive to keep food fresh and safe with our proprietary technologies and innovative solutions.

Benefits

Competitive compensation and career growth opportunities. We value our people and their families with generous pay and opportunities to advance. Whether you’re just starting out or looking to advance your skills, NewCold offers a clear growth path.

Culture of collaboration & innovation. Our diverse team collaborates, problem‑solves, and innovates together to keep the world’s food fresh and safe.

Next Steps

Explore careers at NewCold. Visit our website to learn more and apply.

Can we welcome you on board as our new System Operator and help continue our successful growth?

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.