System Manager - Technology Adoption and Support

COR Hospital Sisters Health System; Town of Springfield (WI); Hybrid; USD 66,000 - 99,000; Full time

Job summary

Hospital Sisters Health System (HSHS) is seeking a System Manager-Technology Adoption & Support to lead strategies enabling colleagues to adopt and effectively use clinical, business, and productivity applications.

The role oversees user enablement programs, change readiness, and ongoing proficiency development, partnering with operational, clinical, and technology leaders to drive value and productivity across the organization.

Qualifications

• Bachelor's degree required; five years of relevant IT/healthcare/management experience may substitute for degree.
• Minimum of three years in supervisory or leadership roles.
• Experience with clinical, business, or productivity applications is preferred.

Responsibilities

• Lead the development and execution of strategies to help colleagues adopt and utilize applications.
• Oversee user enablement programs, including site support and enterprise application training.
• Collaborate with operational, clinical, and technology leaders to align priorities with scalable learning initiatives.
• Identify barriers using UX and application data, drive interventions, and improve workforce productivity.

Skills

Leadership

Program development

Change management

Education

Bachelor's degree in IT / CS / Business / Healthcare Administration or related field

Job description

Pay Range: $48.13 - $72.20 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Hospital Sisters Health System (HSHS) is seeking a System Manager-Technology Adoption & Support to join our team.

System Manager-Technology Adoption & Support leads the development and execution of strategies to help colleagues effectively adopt and utilize clinical, business, and productivity applications.

This role oversees user enablement programs, including site support, enterprise application training, the Super User Program, digital adoption, workflow reinforcement, change readiness, and ongoing proficiency development.

By collaborating with operational, clinical, and technology leaders, the manager aligns organizational priorities with scalable learning and adoption initiatives.

Utilizing user experience and application data, the position identifies barriers, drives interventions, and enhances workforce productivity and application value.

This leadership role promotes an accountable, service-focused culture rooted in HSHS core values of Respect, Care, Competence, and Joy.

Position Specifics

• Department: IT
• Core Function: Leadership
• Schedule: Full Time-Hybrid
• Facility: Information Services Center
• Location: Springfield, IL
• Compensation that aligns with your experience

Internet Speed Requirements

• Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.)
• Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.)
• Latency/Ping must be under 100 ms. (Under 60 ms is preferred.)

Education Qualifications

Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field is required. High School Diploma or equivalent and five (5) years of relevant experience in information technology, healthcare, or management related fields may be considered in lieu of degree.

Experience Qualifications

A minimum of three years of progressively responsible experience in supervisory, team lead, or demonstrated leadership roles is required. This experience level must be in addition to the experience required in lieu of a Bachelor’s degree if a candidate does