System Manager - Technology Adoption and Support

HSHS Medical Group; Springfield (IL); Hybrid; USD 66,000 - 99,000; Full time

Benefits offered by this job

Health coverage

PTO

Education assistance

Adoption assistance

Wellness program

Job summary

Hospital Sisters Health System (HSHS) in Springfield, IL, is seeking a System Manager-Technology Adoption & Support to lead adoption strategies for clinical, business, and productivity applications. You will oversee user enablement programs, enterprise application training, and the Super User Program, partnering with IT, clinical, and operations leaders to drive measurable productivity.

This full-time hybrid role emphasizes ongoing proficiency development, change readiness, and data-driven

Qualifications

• Bachelor's degree in IT, CS, Business, Healthcare Admin, or related field.
• Minimum three years in supervisory/leadership roles.
• Epic certification in Epic ClinDoc or Epic Procedures preferred.

Responsibilities

• Lead development of adoption strategies for clinical, business, and productivity applications.
• Oversee user enablement programs and enterprise application training.
• Collaborate with operational, clinical, and technology leaders to align priorities and drive outcomes.

Skills

Leadership

Change management

Training delivery

Stakeholder collaboration

Team leadership

Education

Bachelor's degree in IT/CS/Healthcare Admin

Epic certification (preferred)

Tools

Epic ClinDoc (Epic module)

Job description

Pay Range:

$48.13 - $72.20

A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Hospital Sisters Health System (HSHS) is seeking a System Manager-Technology Adoption & Support to join our team. The System Manager‑Technology Adoption & Support leads the development and execution of strategies to help colleagues effectively adopt and utilize clinical, business, and productivity applications. This role oversees user enablement programs, including site support, enterprise application training, the Super User Program, digital adoption, workflow reinforcement, change readiness, and ongoing proficiency development. By collaborating with operational, clinical, and technology leaders, the manager aligns organizational priorities with scalable learning and adoption initiatives. Utilizing user experience and application data, the position identifies barriers, drives interventions, and enhances workforce productivity and application value. This leadership role promotes an accountable, service-focused culture rooted in HSHS core values of Respect, Care, Competence, and Joy.

Position Specifics

• Department: IT
• Core Function: Leadership
• Schedule: Full Time-Hybrid
• Facility: Information Services Center
• Location: Springfield, IL
• Compensation that aligns with your experience

INTERNET SPEED REQUIREMENTS

• Download speeds must be at least 20 Mb or higher. (100 Mb or higher is preferred.)
• Upload speeds must be at least 6 Mb or higher. (10 Mb or higher is preferred.)
• Latency/Ping must be under 100 ms. (Under 60 ms is preferred.)

Education Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field is required.
• High School Diploma or equivalent and five (5) years of relevant experience in information technology, healthcare, or management related fields may be considered in lieu of degree.
  Experience Qualifications
• A minimum of three years of progressively responsible experience in supervisory, team lead, or demonstrated leadership roles is required. This experience level must be in addition to the experience required in lieu of a Bachelor's degree if a candidate does not meet the educational requirement.
  Certifications, Licenses and Registrations
• Epic certification in Epic ClinDoc, Epic Procedure Orders or other Epic module is preferred.
  Job Description

Scheduled Weekly Hours: 40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.
• Retirement benefits including HSHS
  contributions.
• Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.
• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!
• Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at [e-mail]