System Manager - Specialty Pharmacy

Cencora; Orlando (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

An innovative firm seeks a System Manager for their Specialty Pharmacy program. This role offers the chance to lead a dedicated team, optimize processes, and drive growth in a vital healthcare sector. You will collaborate closely with pharmacy leadership, ensuring seamless operations and enhancing patient care. The position promises a dynamic work environment where your contributions will directly impact the health and well-being of communities. Join a forward-thinking company that values your expertise and offers comprehensive benefits to support your professional journey.

Benefits

Medical benefits

Dental benefits

Vision benefits

Wellness programs

Parental leave

Professional development

Mentorship programs

Qualifications

• PharmD with a license in good standing required.
• 3+ years in specialty pharmacy and management experience preferred.
• Experience in health system-based specialty pharmacy is a plus.

Responsibilities

• Direct oversight of in-clinic navigators and performance management.
• Coordinate activities with central support teams and client leadership.
• Drive expansion of programs and identify growth opportunities.

Skills

Strong communication skills

Effective team management

Program development

Process mapping

Change management

Organizational skills

Project management

Technical proficiency in Excel

Understanding of specialty pharmacy

Knowledge of prior authorization

Education

PharmD

3+ years in specialty pharmacy practice

3+ years of management experience

Postgraduate residency or clinical certification

Tools

Electronic medical records systems

Pharmacy systems

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The System Manager - Specialty Pharmacy will work together with client pharmacy leadership to ensure coordination, optimization, and growth of the specialty pharmacy program system-wide. This includes management of the in-clinic navigator team, coordination of in-clinic processes with central and regional pharmacies, communication with key client leadership stakeholders, and ongoing process improvement.

Location

Onsite - Orlando, Florida

Responsibilities:

1. Direct oversight and performance management of in-clinic navigators
2. Coordination of the activity of the central support team with the in-clinic navigators and provider clinic staff
3. Prescription capture optimization and process improvement management of the specialty prescription workflow between key players
4. Provide guidance and best practices for regional pharmacies
5. Oversee the acquisition of clinical data to support quality initiatives, product access, and accreditation standards
6. Develop and analyze key performance indicators for client leadership
7. Conduct business reviews, staffing assessments, ROI reporting, and service optimization with key client stakeholders
8. Drive expansion of current programs and identify growth opportunities
9. Support development, integration, accreditation, and growth of the centralized specialty pharmacy
10. Support pharmacy specialty accreditation activities and maintenance
11. Assist in optimizing pharmacy class of trade and purchasing
12. Work with client leadership on 340b processes related to specialty pharmacy
13. Coordinate efforts to maximize payor and manufacturer access to specialty drugs
14. Identify opportunities to integrate high-cost, non-specialty medications into the client fulfillment model
15. Assist with budget development, financial analysis, and ROI development
16. Serve as the subject matter expert for the outpatient specialty pharmacy program
17. Assist in recruiting, training, and onboarding new hires at client sites
18. Coordinate team schedules for optimal coverage
19. Perform related duties as assigned

Education:

• PharmD with a license in good standing
• 3+ years in specialty pharmacy practice
• 3+ years of management experience (multi-site preferred)
• Experience in health system-based specialty pharmacy preferred
• Experience in retail or ambulatory clinic settings is a plus
• Ability to travel locally to client sites
• Postgraduate residency or clinical certification is a plus
• Relevant experience or certification in Lean, Six Sigma, or Project Management is a plus

Skills:

• Strong communication skills for interfacing with leadership
• Effective team management and engagement skills
• Ability to work independently and drive accountability
• Proficiency in program development, process mapping, and change management
• Excellent organizational and project management skills
• Self-starter capable of independent work
• Ability to coordinate across multiple business units
• Ability to apply observations to operational improvements
• Experience developing clinical protocols for disease and drug management
• Experience supporting quality initiatives
• Technical proficiency in reporting tools like Excel
• Experience with electronic medical records and pharmacy systems
• Understanding of the specialty pharmacy landscape, accreditation standards, and clinical knowledge of disease states
• Knowledge of prior authorization, patient assistance, industry trends, and pharmacy workflow
• Familiarity with 340b programs, pharmacy finances, and regulatory standards

What Cencora offers

We provide compensation, benefits, and resources that promote an inclusive culture and support your purpose-driven work. Benefits include medical, dental, vision, wellness programs, parental and caregiver leave, professional development, mentorship, and more. For details, visit https://www.virtualfairhub.com/cencora.

Employment and Equal Opportunity

Cencora is committed to equal employment opportunity and providing reasonable accommodations for individuals with disabilities. To request accommodations, contact 888.692.2272 or [e-mail].