Enable job alerts via email!

Strategic Account Manager - Remote ( Pharma as a client )

AssistRx

Orlando (FL)

Remote

USD 90,000 - 130,000

Full time

Yesterday

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in the pharmaceutical sector is seeking a Strategic Account Manager to cultivate relationships with pharmaceutical manufacturing partners. The role involves working closely with executives to ensure they receive maximum value from the company's services. Responsibilities include developing strategic partnerships, presenting innovative solutions, and managing client satisfaction. This remote position offers a supportive environment and competitive pay.

Benefits

Competitive pay structure

Matching 401(k) with immediate vesting

Medical, dental, vision, life, & short-term disability insurance

Qualifications

Minimum three years of experience in customer support and/or sales.
Experience working with Pharmaceutical Brand Teams is essential.

Responsibilities

Build strategic partnerships with clients to enhance customer experience.
Present new ideas to clients for upselling products and services.
Manage delivery of services to achieve high client satisfaction.

Skills

Communication

Problem Solving

Listening Skills

Education

Bachelor's degree

Tools

Project Management

Strategic Account Manager - Remote ( Pharma as a client )

1 month ago Be among the first 25 applicants

The Senior Account Manager cultivates and maintains AssistRx's relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist's features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience
Establish and maintain a role as advisor to clients and colleagues
Present new ideas and innovations to client to upsell and enhance their products and services
Research high-level solutions for the client
Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist's features and benefits
Works with Client Services to solve complex support issues effectively
Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust
Determines most effective method of problem resolution by utilizing internal resources when necessary
Primary point of contact for sales and service
Determines most effective method of problem resolution by utilizing internal resources when necessary
Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed
Plan milestones and track progress
Effectively keeps others adequately informed by presenting information to everyone involved

Requirements

Ability to effectively express ideas and thoughts verbally and in written form
Exhibits good listening skills and comprehension
Effectively keeps others adequately informed by presenting information to everyone involved
Ability to define problems, collect data, establish facts and draw valid conclusions
Bachelor's degree (B. A.) from four-year college or university or equivalent experience
Minimum three years of experience working in a customer support and/or sales capacity role
Experience working for or in Pharma
Experience working with Pharmaceutical Brand Teams is essential
Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired
Technical skills a must

Benefits

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Business Development
Industries
IT Services and IT Consulting

Referrals increase your chances of interviewing at AssistRx by 2x

Strategic Accounts Manager, Single Family Builders

Orlando, FL $256,000.00-$301,000.00 2 weeks ago

Business Development Manager - Technology Solutions / Orlando

Orlando, FL $115,000.00-$130,000.00 4 hours ago

Orlando, FL $90,000.00-$130,000.00 2 weeks ago

Strategic Account Manager - Remote ( Pharma as a client )

Strategic Account Manager - Remote - Remote

Strategic Account Manager - Remote ( Pharma as a client )

Manager, Strategic Account Manager - Remote ( Healthcare ) ( Specialty Pharmacy

Senior Account Manager- Commercial- Remote

Senior Account Manager- Commercial Insurance- Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.