System Implementation

Jingdong International Middle East FZE; California; On-site; USD 80,000 - 120,000; Full time

Job summary

JD Logistics US in Fontana, California is seeking a Systems Implementation professional to support deployment and optimization of our warehouse management and related systems. This role offers hands-on experience in configuration, testing, and user support within a dynamic supply chain environment.

Responsibilities include configuring new modules, UAT, documentation, data migration support, and collaboration with project teams to translate requirements into system specs; a Bachelor's degree in

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Logistics, or a related field.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Configure and set up new system modules and functionalities.
• Participate in user acceptance testing (UAT) and identify defects or improvements.
• Develop and maintain system documentation, including user manuals and training materials.
• Provide basic technical support and troubleshooting for end users.
• Collaborate with project teams to translate requirements into system specifications.
• Support data migration activities and ensure data integrity during transitions.
• Contribute to process improvements related to system utilization and efficiency.
• Assist with ad-hoc reporting and data analysis for operations decisions.

Skills

Analytical skills

Problem-solving

Written and verbal communication

Independent and collaborative work

Education

Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Logistics, or a related field

Tools

WMS

TMS

ERP

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

[Job Details]

Job Title: Systems Implementation

Location: Fontana, California
Salary Range: $80,000 - $120,000 + Annual Bonus
Employment Type: Full-Time

JD LOGISTICS US is seeking a highly motivated System Implementation to support the successful deployment and optimization of our logistics and warehouse management systems. This role offers an excellent opportunity to gain hands‑on experience in system configuration, testing, and user support within a dynamic supply chain environment.

What You’ll Do:

• Assist in the configuration and setup of new system modules and functionalities.
• Participate in user acceptance testing (UAT) and identify system defects or areas for improvement.
• Develop and maintain system documentation, including user manuals and training materials.
• Provide basic technical support and troubleshooting for end-users experiencing system issues.
• Collaborate with project teams to gather requirements and translate them into system specifications.
• Support data migration activities and ensure data integrity during system transitions.
• Contribute to process improvement initiatives related to system utilization and efficiency.
• Assist with ad-hoc reporting and data analysis to support operational decision‑making.

About You:

• Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Logistics, or a related field.
• Strong interest in enterprise systems (e.g., WMS, TMS, ERP) and their application in logistics.
• Basic understanding of system implementation methodologies is a plus.
• Excellent analytical and problem‑solving skills.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Eagerness to learn and adapt to new technologies and processes.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/