International Logistics Product Manager

JD.COM; Fontana (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is seeking an International Logistics Product Manager based in Fontana, CA. You will own the product lifecycle, study U.S. market needs, and design logistics solutions for North and South America.

This role partners with engineering, operations, design, and business teams to deliver impactful logistics products. The ideal candidate has 3+ years in product management within international logistics, with strong analytical and communication skills and a

Qualifications

• Bachelor’s degree or above in Supply Chain Management, Logistics, Computer Science, Information Management, E-commerce, or a related field.
• 3+ years of product management experience, preferably in international logistics or cross-border e-commerce.
• Experience with U.S. market, global platforms, or large-scale international logistics.

Responsibilities

• Lead end-to-end product lifecycle by identifying market opportunities and defining strategy.
• Analyze U.S. market needs to design products and logistics solutions for local business.
• Drive market research, planning, solution design, validation, launch, and optimization for NA.
• Define requirements, user stories, and architecture with engineering and operations teams.
• Monitor performance and user feedback to improve functionality and outcomes.
• Ensure high-quality releases through project management and risk mitigation.
• Collaborate with teams in China and the Americas on prioritization and execution.
• Track logistics trends in the Americas and develop intelligence reports for planning.
• Work with sales and marketing to develop go-to-market strategies for adoption and growth.

Skills

Analytical thinking

Project management

Cross-functional collaboration

English communication

Stakeholder management

Education

Bachelor's degree or above

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

[Job Details]

Job Title: International Logistics Product Manager

Location: Fontana, California

Pay Range: $110,000 – $150,000 Annually

Employment Type: Full-Time

What You'll Do

• Lead the end-to-end product lifecycle by identifying market opportunities, synthesizing customer feedback, analyzing industry trends, and defining product strategy.
• Analyze U.S. market characteristics and customer needs to design products and logistics solutions tailored to local business scenarios.
• Drive market research, product planning, solution design, business validation, testing, launch, and post-launch optimization for logistics products across North and South America.
• Define product requirements, user stories, workflows, and product architecture, collaborating closely with engineering, operations, design, and business teams to ensure successful product delivery.
• Monitor operational performance and user feedback, leveraging data-driven insights to continuously improve product functionality, user experience, and business outcomes.
• Ensure high-quality product releases through effective project management, risk mitigation, and cross-functional coordination across multiple time zones.
• Partner with teams in China and the Americas to align product priorities, execution plans, and commercialization strategies while taking ownership of product and business results.
• Track emerging logistics and supply chain trends across the Americas—including U.S.-Mexico warehousing and distribution, Latin America's last-mile delivery ecosystem, and cross-border logistics innovations—and develop market intelligence reports to support long-term business planning.
• Collaborate with business, operations, sales, and marketing teams to develop go-to-market strategies that accelerate product adoption, customer growth, and revenue.

About You

• Bachelor's degree or above in Supply Chain Management, Logistics, Computer Science, Information Management, E-commerce, or a related field.
• 3+ years of product management experience, preferably in international logistics, supply chain technology, or cross-border e-commerce.
• Proven experience in international logistics product planning and execution. Experience with the U.S. market, global e-commerce platforms, or large-scale international logistics companies is highly preferred.
• Strong analytical thinking, structured problem-solving skills, and the ability to translate complex business challenges into scalable product solutions.
• Excellent business acumen with strategic planning and product roadmap development capabilities.
• Strong project management skills with experience leading cross-functional and cross-cultural teams in a global environment.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across different regions and time zones.
• Self-driven, proactive, customer-focused, and innovative, with a strong sense of ownership.
• Professional proficiency in English, with the ability to communicate effectively with U.S.-based customers and global teams.
• Willingness and flexibility to support teams across the Americas and collaborate in a cross-time-zone environment.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.