System Engineer

Charter Global; Great Falls Crossing (VA); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative company is seeking a mid-senior level professional with strong expertise in disaster recovery. This role involves working in a dynamic environment where priorities shift frequently, and deadlines are tight. The ideal candidate will excel in customer service, effectively communicating with both internal and external clients, including those who may present challenges. This is a fantastic opportunity to contribute to a vital sector, ensuring service excellence in a fast-paced setting. If you are ready to take on a rewarding challenge and make a difference in the insurance and healthcare industries, this position is perfect for you.

Qualifications

• Strong and recent experience in disaster recovery is essential.
• Ability to work in a fast-paced environment with changing priorities.

Responsibilities

• Meet established deadlines and handle multiple customer service demands.
• Provide positive customer service to internal and external customers.

Skills

Disaster Recovery

Customer Service

Communication

Job description

This range is provided by Charter Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $70.00/hr

Location: Reston VA (Remote Need MD, DC, VA, NY, NJ, FL, DE, PA, West VA, NC, TX)

Job Type: W2

Required Experience:

• Strong & Recent Experience in Disaster Recovery

Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Insurance and Hospitals and Health Care