System Administrator - Title Insurance

Essent; Radnor (Delaware County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Essent Group Ltd. is seeking a Title System Administrator to maintain reliability, security, and performance of the title production platform. You will manage access, resolve document generation issues, and support escrow staff to ensure compliant and efficient operations.

Based in Radnor, PA or Coraopolis, PA, this fully in-office role requires expertise in title production systems and collaboration with internal teams and vendors. Essent offers a competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree in information technology or computer science, or 3–5 years of sysadmin experience.
• Hands‑on admin experience with AtClose (or equivalent title production systems).
• Proficiency in Microsoft SQL Server and Windows Server/AD administration.
• Understanding of Real Estate/Title lifecycle (order opening, title search, closing).
• Familiarity with ALTA Best Practices and data privacy controls (SSO, MFA, role-based access).
• Willingness to participate in on‑call rotation and perform maintenance during evenings/weekends.

Responsibilities

• Design business process solutions to improve workflows and efficiency.
• Configure and maintain EssentCORE Title Production System, including user access and audit permissions.
• Administer user accounts, permissions, and security roles per privacy requirements.
• Provide primary production-support for document generation and template creation.
• Support disaster recovery and ensure secure updates to prevent unauthorized access.
• Monitor application health, track performance, and optimize system efficiency.
• Create and maintain user guides and reports; develop training materials.
• Collaborate with internal teams, vendors, and management on projects.

Skills

Problem solving

Communication skills

Time management

Translate technical issues

Education

Bachelor's degree in information technology or computer science

Tools

AtClose

SoftPro

ResWare

RamQuest

Microsoft SQL Server

Windows Server / Active Directory

Job description

Description

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title

Title System Administrator is accountable for maintaining the reliability, security, and performance of the software platform used to generate property titles, deeds, and closing documents. Key responsibilities include managing user access, resolving document generation issues, ensuring system availability, and supporting escrow and title staff to promote secure, compliant, and efficient operations.

Location

Radnor, PA or Coraopolis, PA (Fully in-office)

Responsibilities

• Design business process solutions that improve workflows and operational efficiency.


• Configure and maintain the EssentCORE Title Production System, including user access and audit-related permissions.


• Administer user accounts, permissions, and security roles in compliance with data privacy requirements and ALTA best practices.


• Provide primary support to production staff for application issues, document and template creation, document generation, and integration.


• Support disaster recovery efforts and ensure updates are tested and deployed securely to prevent unauthorized access.


• Monitor application health and provide technical support. Track application performance, reduce downtime, and optimize system efficiency.


• Create and maintain documentation, including user guides and reports.


• Develop training materials for users.


• Partner with internal teams, vendors, and management.


• Support technical projects, including software implementations and upgrades.


• Work with vendors on advanced troubleshooting, patches, and upgrade testing.


• Perform additional duties as assigned.

Minimum Education & Experience Requirements

• Bachelor’s degree in information technology, Computer Science, or 3-5 years of experience in system administration, preferably in a real estate/title environment.


• Hands‑on administrative experience with AtClose (or equivalent title production systems such as SoftPro, ResWare, or RamQuest).


• Proficiency in Microsoft SQL Server (ability to write complex queries, manage stored procedures, and monitor database performance) and Windows Server / Active Directory administration.


• Demonstrated understanding of the Real Estate, Title Insurance, or Escrow industry lifecycle, including order opening, title search, clearing, and closing processes.


• Familiarity with ALTA (American Land Title Association) Best Practices and experience enforcing strict data privacy and access controls (SSO, MFA, role-based permissions).


• Willingness to participate in an on-call rotation and perform critical system maintenance/upgrades during evenings or weekends to avoid business disruption.


• Proven ability to translate complex technical issues into plain language for non-technical staff (e.g., Escrow Officers, Title Examiners, external vendors).


• Ability to prioritize multiple tasks and deadlines with attention to details.


• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.


• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.