System Administrator - Title Insurance

Page Mechanical Group, Inc.; Radnor (Delaware County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Essent Group Ltd. is seeking a Title System Administrator to maintain the reliability, security, and performance of the production platform used to generate titles, deeds, and close documents.

You will manage access, resolve issues, and support staff to ensure compliant, efficient operations in an in-office role in Radnor, PA, or nearby. The ideal candidate has real estate/title experience, strong SQL/Windows Server skills, and a team-focused approach to on-call maintenance and upgrades.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or 3–5 years of system administration experience.
• Hands-on admin experience with title production systems such as AtClose, SoftPro, ResWare, or RamQuest.
• Proficiency in Microsoft SQL Server and Windows Server/AD administration.
• Understanding of real estate/title/escrow lifecycle and ALTA best practices.
• Familiarity with data privacy controls (SSO, MFA, role-based access).
• Willingness to participate in on-call rotation and perform maintenance during evenings/weekends.
• Ability to translate complex technical issues for non-technical staff.
• Strong prioritization and communication skills.

Responsibilities

• Design business process solutions to improve workflows and efficiency.
• Configure and maintain the Title Production System and manage user access.
• Administer user accounts, permissions, and security roles per ALTA and privacy standards.
• Provide primary support for production staff on issues, document creation, and integration.
• Support disaster recovery and ensure secure updates to prevent unauthorized access.
• Monitor application health, reduce downtime, and optimize performance.
• Create documentation and reports; develop user training materials.
• Collaborate with internal teams, vendors, and management on projects.

Skills

Communication

Problem solving

Documentation

On-call readiness

Education

Bachelor's degree in information technology or CS

Tools

AtClose

SoftPro

ResWare

RamQuest

Microsoft SQL Server

Windows Server

Active Directory

Job description

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title: Title System Administrator

Location: Radnor, PA or Coraopolis, PA (Fully in-office)

The Title System Administrator is accountable for maintaining the reliability, security, and performance of the software platform used to generate property titles, deeds, and closing documents. Key responsibilities include managing user access, resolving document generation issues, ensuring system availability, and supporting escrow and title staff to promote secure, compliant, and efficient operations.

As a dynamic and resourceful professional, we will rely on you to perform the following duties:

• Design business process solutions that improve workflows and operational efficiency.
• Configure and maintain the EssentCORE Title Production System, including user access and audit-related permissions.
• Administer user accounts, permissions, and security roles in compliance with data privacy requirements and ALTA best practices.
• Provide primary support to production staff for application issues, document and template creation, document generation, and integration.
• Support disaster recovery efforts and ensure updates are tested and deployed securely to prevent unauthorized access.
• Monitor application health and provide technical support. Track application performance, reduce downtime, and optimize system efficiency.
• Create and maintain documentation, including user guides and reports.
• Develop training materials for users.
• Partner with internal teams, vendors, and management.
• Support technical projects, including software implementations and upgrades.
• Work with vendors on advanced troubleshooting, patches, and upgrade testing.
• Perform additional duties as assigned.

Minimum Education & Experience Requirements:

• Bachelor’s degree in information technology, Computer Science, or 3-5 years of experience in system administration, preferably in a real estate/title environment.
• Hands-on administrative experience with AtClose (or equivalent title production systems such as SoftPro, ResWare, or RamQuest).
• Proficiency in Microsoft SQL Server (ability to write complex queries, manage stored procedures, and monitor database performance) and Windows Server / Active Directory administration.
• Demonstrated understanding of the Real Estate, Title Insurance, or Escrow industry lifecycle, including order opening, title search, clearing, and closing processes.
• Familiarity with ALTA (American Land Title Association) Best Practices and experience enforcing strict data privacy and access controls (SSO, MFA, role-based permissions).
• Willingness to participate in an on-call rotation and perform critical system maintenance/upgrades during evenings or weekends to avoid business disruption.
• Proven ability to translate complex technical issues into plain language for non-technical staff (e.g., Escrow Officers, Title Examiners, external vendors).
• Ability to prioritize multiple tasks and deadlines with attention to details.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.