System Administrator - Title Insurance (27784109)

Essent Guaranty, Inc.; Radnor, Northern (Delaware County, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Paid time off

Medical, dental, vision insurance

401(k) and disability benefits

Job summary

Essent Group Ltd. in Radnor, PA is seeking a Title System Administrator to maintain the reliability, security, and performance of the title production platform used for deeds and closing documents.

You will manage access, troubleshoot generation issues, and support escrow staff to ensure secure, compliant operations. The role involves configuring EssentCORE, administering permissions, and providing on-call maintenance outside regular hours.

Qualifications

• Bachelor’s degree in IT or 3–5 years in system administration, preferably in real estate/title.
• Hands-on Admin experience with AtClose (or equivalent title production systems).
• Proficiency in SQL Server and Windows Server/Active Directory administration.
• Knowledge of ALTA Best Practices and data privacy controls (SSO, MFA, RBAC).
• Willingness to participate in on-call rotations for maintenance.
• Ability to translate complex technical issues for non-technical staff.
• Strong communication and prioritization skills.

Responsibilities

• Design business process solutions to improve workflows.
• Configure and maintain EssentCORE Title Production System, including user access.
• Administer user accounts, permissions, and security roles.
• Provide primary production support for document generation and integration.
• Support disaster recovery efforts and test updates securely.
• Monitor application health and optimize performance.
• Create and maintain documentation and training materials.
• Collaborate with internal teams, vendors, and management.
• Assist with software implementations and upgrades.
• Coordinate with vendors on troubleshooting, patches, and testing.
• Perform additional duties as assigned.

Skills

System administration

SQL Server

Windows Server

Data privacy

On-call rotation

Technical communication

Education

Bachelor’s degree in information technology

Tools

AtClose

SoftPro

ResWare

RamQuest

Active Directory

Job description

Essent Group Ltd. (NYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. We are focused on managing risk and dedicated to serving as a strong and fair counterparty. As a company, we bring strong private capital and a commitment to risk management to the mortgage insurance industry.

Title: Title System Administrator

Location: Radnor, PA or Coraopolis, PA (Fully in-office)

The Title System Administrator is accountable for maintaining the reliability, security, and performance of the software platform used to generate property titles, deeds, and closing documents. Key responsibilities include managing user access, resolving document generation issues, ensuring system availability, and supporting escrow and title staff to promote secure, compliant, and efficient operations.

As a dynamic and resourceful professional, we will rely on you to perform the following duties:

• Design business process solutions that improve workflows and operational efficiency.
• Configure and maintain the EssentCORE Title Production System, including user access and audit-related permissions.
• Administer user accounts, permissions, and security roles in compliance with data privacy requirements and ALTA best practices.
• Provide primary support to production staff for application issues, document and template creation, document generation, and integration.
• Support disaster recovery efforts and ensure updates are tested and deployed securely to prevent unauthorized access.
• Monitor application health and provide technical support. Track application performance, reduce downtime, and optimize system efficiency.
• Create and maintain documentation, including user guides and reports.
• Develop training materials for users.
• Partner with internal teams, vendors, and management.
• Support technical projects, including software implementations and upgrades.
• Work with vendors on advanced troubleshooting, patches, and upgrade testing.
• Perform additional duties as assigned.

Minimum Education & Experience Requirements:

• Bachelor’s degree in information technology, Computer Science, or 3-5 years of experience in system administration, preferably in a real estate/title environment.
• Hands-on administrative experience with AtClose (or equivalent title production systems such as SoftPro, ResWare, or RamQuest).
• Proficiency in Microsoft SQL Server (ability to write complex queries, manage stored procedures, and monitor database performance) and Windows Server / Active Directory administration.
• Demonstrated understanding of the Real Estate, Title Insurance, or Escrow industry lifecycle, including order opening, title search, clearing, and closing processes.
• Familiarity with ALTA (American Land Title Association) Best Practices and experience enforcing strict data privacy and access controls (SSO, MFA, role-based permissions).
• Willingness to participate in an on-call rotation and perform critical system maintenance/upgrades during evenings or weekends to avoid business disruption.
• Proven ability to translate complex technical issues into plain language for non-technical staff (e.g., Escrow Officers, Title Examiners, external vendors).
• Ability to prioritize multiple tasks and deadlines with attention to details.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

Our commitment to your success is enhanced by our competitive salary and comprehensive benefits package including paid time off, medical, dental, vision, 401(k) and disability benefits. We work to maintain a positive environment for our employees, where people can learn and grow with the company. Essent is an Equal Opportunity Employer.