System Administrator II: On-Call & Night-Shift Bonus

Intelligent Technical Solutions; United States; À distance; USD 13 000 - 18 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Training

On-call night shift bonus

Résumé du poste

Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company emphasizes customer service, collaboration, and a strong cultural fit.

We are seeking an IT support specialist to resolve workstation, server, M365 and networking issues, participate in on-call rotations, and contribute to a responsive help-desk team.

Qualifications

• Minimum 5 years of IT support experience.
• Proficiency with Windows, macOS, Server 2016-2025, VMware/Hyper-V, Azure, and M365.
• Strong customer service and communication skills.

Responsabilités

• Resolve workstation, server, M365, and networking issues with minimal assistance.
• Participate in on-call rotation for after-hours and weekend support.

Connaissances

Windows OS

macOS

Windows Server 2016-2025

VMware/Hyper-V

Azure

M365

Customer service

Communication

Description du poste

Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company emphasizes customer service, collaboration, and a strong cultural fit.

We are seeking an IT support specialist to resolve workstation, server, M365 and networking issues, participate in on-call rotations, and contribute to a responsive help-desk team.