System Administrator I | TS/SCI w/ Poly

BTS Software Solutions; Geraghty Village (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

100% Company PAID health benefits

PTO

401K matching

Job summary

BTS Software Solutions is seeking a System Administrator I with active TS/SCI w/ Poly to join our Ft. Meade, MD team. You will support IT systems, handle day-to-day operations, and manage UNIX, Linux and Windows environments.

The role includes Tier 1/2 escalation, patch management, vulnerability scans and ensuring security controls compliance. Strong collaboration with agency management is expected.

Qualifications

• Bachelor's degree required; four additional SA years acceptable in lieu.
• Five years SA experience required.
• Two years ITSM experience required.
• One year ServiceNow experience required.
• IAT 2/3 certification required.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of IT systems.
• Manages the daily activities of configuration and operation of IT systems.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Configures and manages UNIX, Linux and Windows operating systems and installs/loads OS software.

Skills

IT systems support

Help Desk

Unix/Linux/Windows

IAVA patches

Vulnerability scans

ServiceNow

Account management

Security compliance

Network monitoring

Education

Bachelor's degree in technical discipline

Four years SA experience substituted for degree

Five years SA experience in similar programs

Two years ITSM experience

One year ServiceNow experience

IAT level 2 or 3 certification

Tools

ServiceNow

Job description

BTS Software Solutions is seeking a System Administrator I with active TS/SCI w/ Poly to join our Ft. Meade, MD team. You will support IT systems, handle day-to-day operations, and manage UNIX, Linux and Windows environments.

The role includes Tier 1/2 escalation, patch management, vulnerability scans and ensuring security controls compliance. Strong collaboration with agency management is expected.