Senior IT Systems Engineer - TS/SCI Poly Clearance

Omm IT Solutions; Fort Meade (MD); On-site; USD 150,000 - 190,000; Full time

Job summary

Omm IT Solutions in Fort Meade, MD seeks an experienced SA to support IT systems across client/server/storage/network devices, including UNIX and Windows environments. Responsibilities include day-to-day operations, monitoring and problem resolution as Tier 1/2 escalation. The role requires a TS/SCI and Full Scope Poly Clearance.

The candidate will analyze complex problems, configure operating systems, and ensure reliable and performant IT infrastructure in a high-security environment.

Qualifications

• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Skills

Troubleshooting IT

Tier 1/2 Support

UNIX/Windows Admin

Education

Bachelor's degree in technical discipline

Tools

UNIX/Linux

Windows Server

Job description

Omm IT Solutions in Fort Meade, MD seeks an experienced SA to support IT systems across client/server/storage/network devices, including UNIX and Windows environments. Responsibilities include day-to-day operations, monitoring and problem resolution as Tier 1/2 escalation. The role requires a TS/SCI and Full Scope Poly Clearance.

The candidate will analyze complex problems, configure operating systems, and ensure reliable and performant IT infrastructure in a high-security environment.