System Administrator I: Tier 1-2 IT Support (Windows/Linux)

PAE Government Services Inc.; Maryland; On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Educational reimbursement

Parental leave

Disability and life insurance

Job summary

Amentum is seeking a System Administrator 1 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Qualified candidates have a Bachelor’s degree in a technical discipline or 12 years total experience, 5+ years as a SA, and DoD 8570-M IAT II certification; TS/SCI Poly clearance is required.

Qualifications

• Bachelor’s degree in a technical discipline is required.
• In lieu of a degree, 12 years total experience may substitute for a Bachelor’s degree.
• Five (5) years’ experience as a SA in programs of similar scope is required.
• DoD 8570.01-M with IAT Level II certification is required.

Responsibilities

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) support for IT systems.
• Manages IT system infrastructure and related processes.
• Performs day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.
• Configures and manages Windows and UNIX operating systems; troubleshoots and implements OS enhancements for reliability and performance.
• Communicates escalation status to agency management and internal customers.
• Supports the dispatch system and hardware issues and participates in resolution.

Skills

Windows

Linux

End user support

TS/SCI Poly

Education

Bachelor’s degree in a technical discipline

Tools

DoD 8570.01-M IAT II

Job description

Amentum is seeking a System Administrator 1 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

Qualified candidates have a Bachelor’s degree in a technical discipline or 12 years total experience, 5+ years as a SA, and DoD 8570-M IAT II certification; TS/SCI Poly clearance is required.