System Administrator

Insight Global (United States); Elk Grove (CA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Paid time off

Job summary

Insight Global is hiring a Systems Administrator to support a large enterprise warehouse environment in Elk Grove, CA. This is a hands-on, fully onsite opportunity supporting Windows systems, end-user technology, printers, RF devices, and day-to-day IT operations.

Location: Elk Grove, CA, fully onsite. Schedule: Monday-Friday, 7:30 AM-4:30 PM. Contract: 12 months. Pay: $35-$40/hr. You will Troubleshoot Windows workstations, servers, printers, Zebra devices, and manage tickets in ServiceNow.

Qualifications

• 3+ years of enterprise Windows OS troubleshooting/support experience.
• 3+ years of Windows Server experience, preferably Windows Server 2016 or newer.
• Experience troubleshooting Windows print servers and printers.
• Strong workstation, peripheral, and hardware troubleshooting skills.
• Basic TCP/IP and network connectivity knowledge.
• Experience with an ITSM/ticketing platform such as ServiceNow.
• Comfortable independently researching and resolving unfamiliar technical issues.

Responsibilities

• Provide onsite IT support for warehouse employees and operations.
• Troubleshoot Windows workstations, hardware, software, peripherals, and connectivity issues.
• Support Windows Server and Windows print server environments.
• Troubleshoot printers, including Zebra printers, print queues, connectivity, and device failures.
• Support Zebra handheld/RF devices and other warehouse technology.
• Manage and document support tickets through ServiceNow.
• Troubleshoot basic TCP/IP, DNS, and DHCP issues.
• Use Event Viewer, application logs, and command-line utilities to diagnose technical issues.
• Assist with Active Directory, file-share permissions, and mobile device management.

Skills

Windows OS troubleshooting

Windows Server

Print server troubleshooting

Hardware troubleshooting

TCP/IP networking

ServiceNow

Independent problem solving

Tools

ServiceNow

Job description

Insight Global is hiring a Systems Administrator to support a large enterprise warehouse environment in Elk Grove, CA. This is a hands‑on, fully onsite opportunity supporting Windows systems, end‑user technology, printers, RF devices, and day‑to‑day IT operations.

Location: Elk Grove, CA, fully onsite

Schedule: Monday-Friday, 7:30 AM-4:30 PM

Contract: 12 months

Pay: $35-$40/hr

What You’ll Be Doing

• Provide onsite IT support for warehouse employees and operations
• Troubleshoot Windows workstations, hardware, software, peripherals, and connectivity issues
• Support Windows Server and Windows print server environments
• Troubleshoot printers, including Zebra printers, print queues, connectivity, and device failures
• Support Zebra handheld/RF devices and other warehouse technology
• Manage and document support tickets through ServiceNow
• Troubleshoot basic TCP/IP, DNS, and DHCP issues
• Use Event Viewer, application logs, and command-line utilities to diagnose technical issues
• Assist with Active Directory, file‑share permissions, and mobile device management

Required Qualifications

• 3+ years of enterprise Windows OS troubleshooting/support experience
• 3+ years of Windows Server experience, preferably Windows Server 2016 or newer
• Experience troubleshooting Windows print servers and printers
• Strong workstation, peripheral, and hardware troubleshooting skills
• Basic TCP/IP and network connectivity knowledge
• Experience with an ITSM/ticketing platform such as ServiceNow
• Comfortable independently researching and resolving unfamiliar technical issues

Nice to Have

• Zebra printer and RF/handheld device support
• Citrix knowledge
• Active Directory administration

Compensation

$35-40/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.