Onsite Warehouse Systems Admin (2nd Shift)

Insight Global (United States); Elk Grove (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Insight Global is seeking a Junior Systems Administrator to provide onsite IT support for a large California warehouse. The role focuses on second-shift operations, troubleshooting Windows devices, printers (including Zebra models), RF handhelds, and network connectivity.

You will resolve tickets in ServiceNow, assist with AD administration, and ensure printers and print environments run smoothly. Attention to detail and customer service are essential.

Qualifications

• 3+ years of experience supporting Windows in an enterprise environment.
• 3+ years of Windows Server administration experience.
• Experience troubleshooting printers and print servers.
• Familiarity with Zebra printers and RF handheld devices.
• Experience with Active Directory, DNS and DHCP, and basic networking.
• Proficient in using ServiceNow for ticketing and ITSM processes.
• Understanding of Citrix and mobile device management basics.

Responsibilities

• Provide onsite IT support for warehouse employees on second shift.
• Troubleshoot Windows OS, workstations, printers, and connectivity issues.
• Support Zebra printers and RF handheld devices throughout warehouse operations.
• Monitor print environments, queues, and device failures; resolve tickets in ServiceNow.
• Perform basic AD administration and file-share permission support.
• Assist with DNS/DHCP issues and TCP/IP connectivity tasks.

Skills

Windows OS

Windows Server

Printer troubleshooting

TCP/IP networking

ServiceNow

Active Directory

DNS/DHCP

Zebra printers

RF/handheld devices

Mobile Device Management

Citrix

Tools

ServiceNow

Zebra printers

RF handheld devices

Job description

Insight Global is seeking a Junior Systems Administrator to provide onsite IT support for a large California warehouse. The role focuses on second-shift operations, troubleshooting Windows devices, printers (including Zebra models), RF handhelds, and network connectivity.

You will resolve tickets in ServiceNow, assist with AD administration, and ensure printers and print environments run smoothly. Attention to detail and customer service are essential.