Systems Support Specialist

Motive Companies; Compton (CA); On-site; USD 28,000 - 40,000; Part time

Job summary

Motive Companies, LLC in Compton, CA is seeking a System Support Specialist to support and maintain critical IT infrastructure in a high-volume distribution center. The role focuses on ensuring reliability of warehouse technology, network infrastructure, and end-user equipment to keep operations running smoothly.

You will troubleshoot, deploy, and support WMS, servers, and network devices, with hands-on duties across printers, RF scanners, terminals, and computing devices.

Qualifications

• 2+ years in computer operations or IT support.
• Experience in distribution center/warehouse environments.
• Strong knowledge of Windows OS, network infra, and warehouse tech systems.
• Proficiency with Excel and Microsoft Office.

Responsibilities

• Monitor and support distribution center hardware (printers, RF scanners, terminals, controllers, IDF cabinets, copiers, telecom equipment).
• Maintain and repair network infrastructure (routers, switches, APs, patch panels, cabling).
• Install, configure, and support communication systems and network connectivity across the facility.
• Administer and support Warehouse Management Systems (WMS) and file servers.
• Install software updates, perform backups, and coordinate with IT teams.
• Configure and deploy workstations, peripherals, and mobile devices.
• Lead IT infrastructure projects and asset documentation.
• Coordinate preventive maintenance with vendors and service providers.
• Provide technical training and support to warehouse staff.
• Generate operational reports and documentation as needed.

Skills

Windows OS

Network infrastructure

Warehouse tech systems

Networking hardware

Excel

Troubleshooting

Communication

Independent worker

Tools

WMS

Windows Server

Job description

Job Details

• Title: System Support Specialist
• Location: Compton, CA (Onsite)
• Pay Rate: $25.00 per hour
• Shift: 7AM - 3:30PM
• Position Type: Contract to Hire
• Duration: temp to hire
• Category: Information Technology

Are you a hands-on IT professional who thrives in a fast-paced warehouse and distribution environment? Our client is seeking a System Support Specialist to support and maintain critical IT infrastructure within a high-volume Distribution Center in Compton, California. This role is responsible for ensuring the reliability of warehouse technology systems, network infrastructure, and end-user equipment that keep operations running efficiently. The ideal candidate will bring strong troubleshooting skills, experience supporting distribution center technologies, and a proactive approach to problem-solving.

Key Responsibilities

• Monitor, troubleshoot, and support distribution center hardware, including printers, RF scanners, terminals, controllers, IDF cabinets, copiers, and telecommunications equipment.
• Maintain and repair network infrastructure, including routers, switches, wireless access points, patch panels, and structured cabling.
• Install, configure, and support communication systems and network connectivity throughout the facility.
• Administer and support Warehouse Management Systems (WMS), file servers, and related operational technologies.
• Install software updates, perform system backups, and coordinate support activities with corporate IT teams.
• Configure and deploy user workstations, peripherals, mobile devices, and network-connected equipment.
• Lead and support IT infrastructure and operational improvement projects within the facility.
• Maintain detailed equipment inventories, service records, and asset documentation.
• Coordinate preventative maintenance activities with third-party vendors and service providers.
• Provide technical training and support to warehouse and distribution center personnel.
• Generate operational reports, labels, and documentation as needed to support business operations.

Job Requirements

Qualifications Required

• 2+ years of experience in computer operations, IT support, network administration, telecommunications, or a related technical field.
• Experience supporting technology in a distribution center, warehouse, 3PL, logistics, manufacturing, or order fulfillment environment.
• Strong knowledge of Windows operating systems, network infrastructure, and warehouse technology systems.
• Hands-on experience with routers, switches, wireless access points, patch panels, and network cabling.
• Proficiency in Microsoft Office applications, particularly Excel.
• Strong troubleshooting, analytical, and organizational skills.
• Excellent communication skills with the ability to support both technical and non-technical users.
• Ability to work independently in a fast-paced, operations-driven environment.

Preferred

• Experience supporting Warehouse Management Systems (WMS).
• Knowledge of Windows Server or legacy Windows administration environments.
• Experience with telecommunications systems and peripheral device support.
• Advanced Microsoft Excel skills, including pivot tables, formulas, and macros.
• Microsoft Access knowledge is a plus.

Why Join Us?

• Play a critical role in maintaining warehouse uptime and operational efficiency.
• Opportunity to work on a blend of hands-on technical support and infrastructure projects.
• High-visibility position supporting a major logistics and distribution operation.
• Exposure to warehouse systems, network technologies, and operational IT initiatives.
• Growth opportunities within IT infrastructure, systems administration, and warehouse technology support.