Syspro Solutions Engineer - North America (Remote)

Traild Pty; Oregon; Hybride; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Remote and hybrid options

Global team

Rocketship growth

Employee engagement score 68

Résumé du poste

Traild is seeking a Solution Engineer to lead ERP integration projects and provide ERP support to customers, collaborating with clients and internal teams to deploy and enhance our AP automation solution with a focus on Syspro.

You bring 3+ years Syspro experience, strong ERP/SaaS understanding, and the ability to read code and diagnose issues. This role supports remote or hybrid work within our growing, global company.

Qualifications

• 3+ years of Syspro experience.
• Strong ERP and AP processes knowledge.
• Able to read code and navigate integrations.
• Proven collaboration and communication skills.
• Willing to work remotely or in a hybrid setup.

Responsabilités

• Lead and support client implementations of Traild's AP automation platform with Syspro.
• Assist the sales team to demonstrate how Traild can assist a prospect to streamline, automate and protect their accounts payable.
• Configure, test, and troubleshoot technical integrations, ensuring seamless deployment and user adoption.
• Collaborate with customers to understand business requirements and provide tailored ERP/AP solutions.
• Provide exceptional technical support to clients, particularly with escalated issues or complex ERP-related inquiries.
• Create and maintain clear documentation, technical notes, and knowledge base articles.
• Partner cross-functionally with Sales, Product, Success, and Technology teams to ensure customer success and solution excellence.
• Stay up to date with the evolving ERP platform and contribute to improving Traild’s integration capabilities.

Connaissances

Syspro ERP

ERP systems

AP processes

Code reading

Communication skills

Outils

Syspro

Epicor

Sage Intacct

Description du poste

Traild is seeking a Solution Engineer to lead ERP integration projects and provide ERP support to customers, collaborating with clients and internal teams to deploy and enhance our AP automation solution with a focus on Syspro.

You bring 3+ years Syspro experience, strong ERP/SaaS understanding, and the ability to read code and diagnose issues. This role supports remote or hybrid work within our growing, global company.