Remote ERP Implementation & Partner Support Consultant

Spscommerce; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

SPS Commerce is a leading provider of cloud-based supply chain management solutions serving a global network of retail partners. You will join a team of implementation professionals who get SPS Commerce customers live and keep them running.

Day to day, that means completing post-sale technical implementations, diagnosing and resolving customer change events, and making sure everyone involved in a project knows where it stands. Location: This is a fully remote role based in Germany.

Qualifications

• Bachelor's degree with 2–5 years of related experience or equivalent practical experience.
• Fluent German and English; ERP knowledge and strong communication.
• Experience with EDI & supply chain is a plus.

Responsibilities

• Perform post-sale initial technical implementation of technology products.
• Execute installation, upgrades, testing, and system configuration to complete implementation projects.
• Consult with clients to analyze operational needs and understand business objectives.
• Track the progress of implementation projects, ensuring deadlines are met and scheduling issues are resolved.
• Keep customers and other stakeholders informed of project progress.
• Apply, test, and reconfigure data rules to produce the required results.

Job description

SPS Commerce is a leading provider of cloud-based supply chain management solutions serving a global network of retail partners. You will join a team of implementation professionals who get SPS Commerce customers live and keep them running.

Day to day, that means completing post-sale technical implementations, diagnosing and resolving customer change events, and making sure everyone involved in a project knows where it stands. Location: This is a fully remote role based in Germany.