Switchboard PBX Operator PRN

CJW Medical Center; Richmond (VA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Medical, prescription drug, dental,视on

Vision coverage

401(k) with matching

Tuition assistance

Wellbeing support

Job summary

Chippenham Hospital in Richmond, VA, seeks a PBX Operator PRN to manage incoming calls, direct visitors, and support efficient hospital communications. You will monitor alarms, route calls, and assist with extensions and billing for external lines.

Preferred candidates have 2–5 years of switchboard or customer service experience; medical terminology is a plus. The role supports our security and patient care operations on a PRN basis.

Qualifications

• 2 to 5 years’ experience switchboard operator/customer service experience is preferred.
• Medical terminology is a plus.

Responsibilities

• Promptly answer all incoming calls and assist in placing outgoing calls.
• Greet hospital visitors and provide accurate directions; respond to pages/alarms and notify appropriate personnel.
• Place and process long distance calls and assist extensions with billing and outside lines.
• Process, forward and deliver patient mail and flowers with volunteer assistance.

Skills

Customer service

Communication

Medical terminology

Tools

PBX system

Job description

Hourly Wage Estimate: $13.00 - $15.60 / hour

Learn More About The Benefits Offered For This Job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

As our PBX Operator PRN you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified.

• Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.


• You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.


• You will place and process long distance and Watts Line Calls for various departments and doctors' offices.


• Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.


• You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.

What qualifications you will need:

• 2 to 5 years’ experience switchboard operator/customer service experience is preferred


• Medical terminology is a plus.

Benefits

Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location and position.

Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.

\"Bricks and mortar do not make a hospital. People do.\"- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status