PBX Operator PRN

HCA Healthcare; Las Vegas (NV); On-site; USD 30,000 - 36,000; Full time

Job summary

Sunrise Hospital and Medical Center, part of HCA Healthcare, is seeking a PBX Operator PRN to manage incoming and outgoing calls and monitor emergency alarms.

You will support multiple departments with clerical tasks, paging for cardiac care units, and coordinate with leadership to ensure timely communication and patient safety. Strong customer service and written/verbal communication are essential.

Qualifications

• High School Diploma or equivalency.
• A minimum of one year of experience on a multiple-position telephone switchboard is required.
• Excellent customer service skills.
• Ability to identify customer service issues and assist with the resolution of the problem.
• Ability to communicate effectively both verbally and in writing.
• Computer literate.
• Work independently and is self-directed and motivated.
• Communicate with people in an effective, pleasant tone of service.

Responsibilities

• Respond to handle emergency requests for cardiac care units and resuscitation teams by activating pagers, utilizing the public address system, and following established procedures.
• Provide productive clerical support to various departments while answering calls and emergency codes, including organizing, labeling, laminating, and prep work as assigned.

Skills

Customer service skills

Verbal communication

Written communication

Independent / self-motivated

Problem solving

Education

High School Diploma or equivalency

Tools

Telephone switchboard

Job description

Hourly Wage Estimate: $23.90 - $23.90 / hour
Learn More About The Benefits Offered For This Job.
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Do you want to join an organization that invests in you as a(an) PBX Operator PRN? At Sunrise Hospital and Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary And Qualifications
As a PBX operator, you are responsible for incoming and outgoing calls. You will monitor all emergency alarms and notifies necessary personnel. Our team is amazing; we consider ourselves a family who work hard to support each other, and we are looking for someone who feels patient care is as meaningful as we do. If that is you, be a part of what makes us great.
Additionally, in this role:

• You will respond to handle emergency requests for cardiac care units and resuscitation teams by activating pagers, utilizing the public address system, and following established procedures.
• You will be responsible for providing productive clerical support to various departments within the organization that can be performed while answering incoming and outgoing calls and emergency codes. These duties include but are not limited to organizing, labeling, laminating, mask preparations, and other duties as assigned by leadership.

Qualifications:

• High School Diploma or equivalency
• A minimum of one year of experience on a multiple-position telephone switchboard is required
• Excellent customer service skills
• Ability to identify customer service issues and assist with the resolution of the problem
• Ability to communicate effectively both verbally and in writing
• Computer literate
• Work independently and is self-directed and motivated
• Communicate with people in an effective, pleasant tone of service

Benefits
Sunrise Hospital and Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.