Switchboard Operator

Healthcare Ascension; Nashville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading healthcare provider in Tennessee is seeking compassionate caregivers to join their team. This role involves operating the telecommunication system, managing incoming calls, and ensuring effective communication throughout the organization. With a commitment to community well-being, this organization offers a supportive environment where associates can thrive and make a positive impact. Join a faith-based health system that values your contributions and empowers you to enhance your career while serving others. Embrace the opportunity to grow within a dynamic and rewarding workplace.

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Long-term & Short-term Disability

Employee Assistance Programs

Parental Leave

Tuition Reimbursement

Community Service Opportunities

Qualifications

• High School diploma or equivalent required, or 1 year of job-specific experience.
• Professional licensure/certification can substitute for education or experience.

Responsibilities

• Operate the telecommunication system to answer and route incoming calls.
• Maintain desk directories and provide general information according to protocol.

Skills

Telecommunication System Operation

Communication Skills

Customer Service

Education

High School Diploma or Equivalent

Professional Licensure/Certification

Job description

Details Department: Telecommunications Schedule: Friday - Tuesday (8am - 430pm) Hospital: Ascension Saint Thomas Midtown Location: Nashville, TN Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics. Responsibilities Operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements. Receive and relay internal and external calls and provide general information according to protocol. Maintain desk directories, on-call list, reference guides and other associated reference materials. Operate beeper and paging system to contact personnel and code team. Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans Requirements Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences No additional preferences. Why Join Our Team Ascension Saint Thomas in Tennessee is one of the largest healthcare providers in the state. Offering rewarding careers across 12 hospital campuses and a comprehensive network of affiliated joint ventures, medical practices, clinics, and rehabilitation facilities, you will find an environment that allows you to thrive and create a career path you love. As we continue to grow, we need compassionate caregivers, like you, to join us and influence care across our communities. Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Pay Non-Discrimination Notice Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify
Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements. Receive and relay internal and external calls and provide general information according to protocol. Maintain desk directories, on-call list, reference guides and other associated reference materials. Operate beeper and paging system to contact personnel and code team. Communicate codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans