Switchboard & Front Desk Associate - Resort Concierge

Talentify; Hershey (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Hersheypark admission and parking

Staff discounts on food & shopping

Employee ID benefits

Job summary

Hershey Lodge in Hershey, PA, seeks a friendly Part‑Time Team Member to operate the main switchboard, respond to internal and external calls, and deliver accurate messages with courtesy.

The role requires flexibility across shifts from early morning to evenings, weekends, and holidays, with perks including free Hersheypark admission and parking, staff discounts, and a welcoming, chocolate-themed work environment.

Qualifications

• Must be 18 years of age or older.
• Ability to communicate clearly and warmly with guests and colleagues.

Responsibilities

• Transfer calls to the appropriate destination (essential).
• Accept requests for and place wake-up calls at designated times (essential).
• Accept and deliver accurate messages (essential).
• Monitor heat/smoke detector panel (essential).
• Activate emergency response procedures when necessary (essential).
• Monitor two-way radio communication with security, engineering, and chauffeur staffs; use paging system to locate staff (essential).
• Cross-trains at the front desk (essential).
• Perform other duties as assigned.

Skills

Courtesy

Clear speech

Good judgment

Job description

Hershey Lodge in Hershey, PA, seeks a friendly Part‑Time Team Member to operate the main switchboard, respond to internal and external calls, and deliver accurate messages with courtesy.

The role requires flexibility across shifts from early morning to evenings, weekends, and holidays, with perks including free Hersheypark admission and parking, staff discounts, and a welcoming, chocolate-themed work environment.