Guest Experience Host — Luxury Resort (Part-Time)

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

FREE admission to Hersheypark

Discounts on food & shopping

Job summary

The Hotel Hershey, a luxury resort in Hershey, PA, seeks a Part-Time Team Member to greet and seat guests, coordinate reservations, and respond to inquiries in a courteous, professional manner. This role supports front-of-house operations in a refined resort setting.

Responsibilities include opening/closing procedures, cash handling, answering phones, and ensuring service quality with a professional image. Flexible eight-hour shifts may include weekends and holidays.

Qualifications

• Must be at least 16 years of age or older.
• Operate point-of-sale systems and calculators.
• Perform basic math and handle guest charges accurately.
• Provide strong guest relations, clear communication and organizational skills.
• Present a professional image representing The Hotel Hershey.

Responsibilities

• Greeting guests upon arrival and seating them as requests and server rotation require.
• Completing opening and closing procedures, including cash control and settlement of guest charges.
• Coordinating reservations and seating charts.
• Answering telephones.
• Overseeing service, safety, and sanitation to ensure quality; responding to guest questions and concerns.
• Perform other duties as assigned.

Skills

POS operation

Cash handling

Guest relations

Communication

Professional image

Job description

The Hotel Hershey, a luxury resort in Hershey, PA, seeks a Part-Time Team Member to greet and seat guests, coordinate reservations, and respond to inquiries in a courteous, professional manner. This role supports front-of-house operations in a refined resort setting.

Responsibilities include opening/closing procedures, cash handling, answering phones, and ensuring service quality with a professional image. Flexible eight-hour shifts may include weekends and holidays.