Guest Experience Associate - Front Desk (Part-Time)

Hersheypark; Hershey, Northern (PA, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Hersheypark admission

Free parking

Discounts on food & shopping

Job summary

Hershey Lodge in Hershey, PA, is seeking a Part-Time Team Member to greet, register, and orient guests. You will manage front desk tasks, confirm room rates, and provide local information while maintaining accurate room statuses and handling guest payments.

Join us for a friendly, guest-focused role with perks like free Hersheypark admission, parking, and employee discounts. Shifts are eight hours, including weekends and holidays.

Qualifications

• Must be at least 18 years of age.
• Proven guest relations, problem-solving, and organizational skills.
• Ability to work with computerized front office systems and handle cash accurately.
• Maintain a professional image.

Responsibilities

• Greet guests upon arrival and assist with check-in procedures.
• Register guests and confirm room rates while explaining amenities.
• Provide information about Hershey Lodge and local attractions within the company area.
• Maintain accurate counts of room status and availability.
• Reserve guest rooms according to special requests and process payments.
• Balance receipts at the end of each shift and handle guest questions/concerns/complaints.

Skills

Guest relations

Problem-solving

Organizational skills

Front desk systems

Cash handling accuracy

Professional image

Tools

Front office software

Job description

Hershey Lodge in Hershey, PA, is seeking a Part-Time Team Member to greet, register, and orient guests. You will manage front desk tasks, confirm room rates, and provide local information while maintaining accurate room statuses and handling guest payments.

Join us for a friendly, guest-focused role with perks like free Hersheypark admission, parking, and employee discounts. Shifts are eight hours, including weekends and holidays.