Swim School Operations Lead

Aqua-Tots Swim School; Houston (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health Insurance with HSA & FSA

Dental and Vision

401(k) with company match

PTO

Parental Leave

Employee discount on lessons

Job summary

Aqua-Tots Swim School in Houston, TX is seeking an Assistant General Manager to help oversee daily operations, lead the front desk and aquatics teams, and drive customer experience and enrollment growth. The role requires flexible availability including afternoons, evenings, and weekends to meet seasonal needs.

Responsibilities include scheduling, staff development, and maintaining Aqua-Tots standards across the facility to deliver world-class swim lessons in a safe environment.

Qualifications

• 1+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Flexible availability to meet the needs of the school
• High School diploma or GED required; Bachelor’s degree preferred
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain)

Responsibilities

• Oversee daily school operations in partnership with the General Manager.
• Lead Front Desk and Aquatics teams to maintain service standards.
• Drive customer experience and sales through enrollment conversations and program education.
• Manage scheduling and coverage for swim lessons and front office operations.
• Coach and develop teammates; hire, train, and mentor as needed.
• Monitor quality and consistency of lessons and facility standards.

Skills

Customer service

People leadership

Team building

Scheduling

Education

High School diploma or GED

Bachelor’s degree preferred

Job description

Aqua-Tots Swim School in Houston, TX is seeking an Assistant General Manager to help oversee daily operations, lead the front desk and aquatics teams, and drive customer experience and enrollment growth. The role requires flexible availability including afternoons, evenings, and weekends to meet seasonal needs.

Responsibilities include scheduling, staff development, and maintaining Aqua-Tots standards across the facility to deliver world-class swim lessons in a safe environment.