Customer Service/Front Desk

Goldfish Swim School - Decatur; Decatur (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Flexible scheduling

Culture driven company

Employee recognition programs

Job summary

Goldfish Swim School - Decatur is seeking a front desk representative to greet families, manage scheduling and assist with billing. The role includes selling memberships and delivering outstanding customer service in a fast-paced swim school environment.

The position emphasizes a welcoming atmosphere, clear communication and the ability to engage with both children and adults. Training is provided, with emphasis on safety and member satisfaction.

Qualifications

• Ability to work with children.
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Responsibilities

• Provide WOW! Customer Service to our members.
• Assist with class scheduling and billing.
• Work in a sales capacity to sell new memberships.

Skills

Ability to work with children

Excellent communication

High energy

Strong work ethic

Background check required

Job description

Saving and changing lives, every single day.

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits:

• Paid on-the-job training


• Flexible scheduling


• Culture driven company


• Employee recognition programs

Primary Responsibilities:

• Provide WOW! Customer Service to our members


• Assist with class scheduling and billing


• Work in a sales capacity to sell new memberships

Job Qualifications and Skills

• Ability to work with children


• Excellent communication and organizational skills


• High energy


• Strong work ethic


• Must pass background examinations prior to training

About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards:

The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:

• Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas


• Our pools are disinfected with chlorine to provide the safest swimming environment
  
  
  
  • The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
  
  
  
  


• Our state-of-the‑art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
  
  
  
  • Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces
  
  
  
  

Goldfish Swim School - Decatur is a learn‑to‑swim facility for kids ages 4 months to 12 years. Our proven confidence‑building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http://www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Decatur is an Equal Opportunity Employer.