Swim School Front Desk Specialist | Flexible Hours + Perks

SafeSplash+SwimLabs Newington; Newington (CT); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive pay based on experience

Flexible scheduling

Free swim lessons for your children

Free use of swim technology

Career growth opportunities

Job summary

SafeSplashSwimLabs Newington is seeking a Front Desk Associate to warmly welcome clients, manage check-ins, and handle scheduling and payments. You’ll support retail sales and donation tracking while keeping communications up-to-date in lobby areas.

The role requires a friendly, professional demeanor and a flexible schedule that may include evenings and weekends to serve families and members of the community. Previous office or customer service experience is a plus.

Qualifications

• Experience using spreadsheets and word processing software such as Microsoft Suite.
• Happy and professional disposition; hospitable and caring.
• Dependable and flexible schedule: will be required to work some evenings and weekends.

Responsibilities

• Assist clients and visitors by greeting, welcoming, and directing them appropriately.
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments.
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales.
• Prepares and tracks donations to non-profit organizations; schedules, promotes and participates in special events, and keeps all client communications updated.

Skills

Customer service

Flexible schedule

Tools

Microsoft Office

Job description

SafeSplashSwimLabs Newington is seeking a Front Desk Associate to warmly welcome clients, manage check-ins, and handle scheduling and payments. You’ll support retail sales and donation tracking while keeping communications up-to-date in lobby areas.

The role requires a friendly, professional demeanor and a flexible schedule that may include evenings and weekends to serve families and members of the community. Previous office or customer service experience is a plus.