Swim School Front Desk: Guest Experience Hero

Emler Swim & Gym; Houston (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Pay raises

Wellness program

Aflac supplemental insurance

Job summary

Emler Swim & Gym is seeking a Front Desk Associate in Houston to welcome families, guide lesson enrollments, and support swim instructors. You will be the first friendly face, helping parents with registrations and payments while keeping operations organized and on schedule.

You will learn our swim curriculum and build strong communication with families, managing a busy front desk with a positive, can-do attitude.

Qualifications

• Warm, outgoing demeanor and ability to greet families with a smile.
• Strong communication with parents and kids.
• Excellent organizational skills to manage enrollments and schedules.
• Team-oriented and flexible to support instructors and front desk operations.
• Dependability and commitment to a set schedule.
• Able to stay active on your feet during shifts.

Responsibilities

• Greet customers and make families feel welcome.
• Manage student enrollments and process payments.
• Answer questions and help parents with lesson schedules and registrations.
• Learn swim curriculum to confidently guide families through the process.
• Use creativity and empathy to solve customer challenges.
• Maintain a consistent schedule including evenings and weekends.

Skills

Customer service

Communication

Organization

Teamwork

Dependable

Active on feet

Job description

Emler Swim & Gym is seeking a Front Desk Associate in Houston to welcome families, guide lesson enrollments, and support swim instructors. You will be the first friendly face, helping parents with registrations and payments while keeping operations organized and on schedule.

You will learn our swim curriculum and build strong communication with families, managing a busy front desk with a positive, can-do attitude.