Swim School Front Desk & Customer Care — Flexible Hours

Safesplash; Melville (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid Training

Daily Pay available

Flexible Hours

Free Swim Lessons for immediate family

Health Benefits (30+ hours per week)

Paid time off (30+ hours per week)

Wealth Benefits (30+ hours per week)

Job summary

SafeSplash is seeking a Customer Care Associate to greet families, support lead conversion and retention, and maintain smooth front desk operations at our on-site swim school. The role thrives in a high-energy, child-focused setting, emphasizing teamwork and positive customer relations.

Responsibilities include handling inquiries, tours, enrollment follow-ups, and coordinating with instructors to ensure excellent service.

Qualifications

• High school diploma or equivalent is preferred.
• CPR, First Aid, and AED certifications required within 30 days of hire.

Responsibilities

• Handle front desk duties and administrative tasks.
• Answer incoming calls within three rings and respond promptly to messages.

Skills

Strong communication

Customer service

Multi-tasking

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

iClassPro

Job description

SafeSplash is seeking a Customer Care Associate to greet families, support lead conversion and retention, and maintain smooth front desk operations at our on-site swim school. The role thrives in a high-energy, child-focused setting, emphasizing teamwork and positive customer relations.

Responsibilities include handling inquiries, tours, enrollment follow-ups, and coordinating with instructors to ensure excellent service.