Flexible Hours Customer Experience Associate — Swim School

SafeSplash Brands, LLC; Tulsa (OK); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid Training

Daily Pay available

Flexible Hours

Free Swim Lessons for immediate family

Health Benefits (30+ hours per week)

Paid time off (30+ hours per week)

Wealth Benefits (30+ hours per week)

Job summary

SafeSplash Brands, LLC is seeking a Customer Care Associate to greet families, support lead conversion and retention, and manage front desk operations at our Tulsa swim school.

You will work in a high-energy, child-focused environment, partnering with instructors and leadership to ensure excellent service. Various shifts including weekdays, weeknights, and weekends are available, with on-site duties and a focus on safety and community impact.

Qualifications

• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced environment while taking initiative.
• Comfortable working around water with children and parents.
• CPR, First Aid, and AED certifications required within 30 days of hire.

Responsibilities

• Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
• Answer all incoming phone calls within three rings and return messages promptly.
• Maintain accurate and timely student attendance records for smooth class operations.
• Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
• Support daily opening and closing procedures to ensure readiness for customers.

Skills

Communication skills

Multi-tasking

Customer service

Education

High school diploma or equivalent

Job description

SafeSplash Brands, LLC is seeking a Customer Care Associate to greet families, support lead conversion and retention, and manage front desk operations at our Tulsa swim school.

You will work in a high-energy, child-focused environment, partnering with instructors and leadership to ensure excellent service. Various shifts including weekdays, weeknights, and weekends are available, with on-site duties and a focus on safety and community impact.