Swedish-speaking Support Specialist to Athens, Greece

TP Greece; Ohio; Remoto; USD 31.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

International work environment

Paid training

Career development

Overtime & night shift pay

Performance bonuses

Relocation package

Private medical insurance

Language courses

Relocation support

Descrizione del lavoro

TP Greece is seeking Swedish-speaking Customer Support or Technical Support specialists to join its international team. Remote role with full training and a generous relocation package to kickstart your career in Greece, working with a well-known service provider in multiple languages.

You will support users via phone or chat, handle inquiries, perform basic troubleshooting, and guide users through websites and apps while maintaining high customer satisfaction in an international, fast-paced

Competenze

• Fluent in Swedish and English (written and spoken).
• Experience in customer or technical support is a plus.
• Willing to relocate to Greece.

Mansioni

• Support Swedish-speaking customers via phone and/or chat.
• Handle customer support and technical support inquiries depending on team assignment.
• Assist with account management, billing questions, and service-related issues.
• Provide basic technical troubleshooting for applications, software functionality, and connectivity.
• Guide users through websites and applications and explain available features.
• Deliver accurate, real-time solutions while ensuring high customer satisfaction.
• Communicate clearly, professionally, and empathetically with customers.

Conoscenze

Swedish fluent

English fluent

Customer support

Technical support

Relocation willing

Descrizione del lavoro

Job overview

Country: Greece

City: Athens

Work type: Remote

Start date: ASAP

Job description

Do you want to work as a Swedish-speaking Customer Support or Technical Support Specialist inGreece? Would you like to build an international career while enjoying life in the Mediterranean? Our client is looking for motivated Swedish speakers to join their growing support teams in Greece.

In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.

About the company

Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?

• Support Swedish-speaking customers via phone and/or chat

• Handle customer support and technical support inquiries depending on team assignment

• Assist with account management, billing questions, and service-related issues

• Provide basic technical troubleshooting for applications, software functionality, and connectivity

• Guide users through websites and applications and explain available features

• Deliver accurate, real-time solutions while ensuring high customer satisfaction

• Communicate clearly, professionally, and empathetically with customers

Employer offers

• International and modern work environment

• Paid training in customer support and technical support

• Career development opportunities (e.g. trainer, quality analyst, or team leader)

• Extra compensation for overtime, night shifts, and Sundays

• Performance-based bonuses

• Generous relocation package and employee discounts

• Private medical insurance and on-site facilities

• Free Greek language courses and ongoing relocation support

Hard requirements

-EU passport, valid for at least 6 months
-Birth Certificate with parents name
-English C1, Required languageC1
-Tax number from current country of residence

Ideal profile

Candidate profile

• Fluent in Swedish and English, both written and spoken

• Previous experience in customer support, technical support, or service-related roles is an advantage

• Strong communication skills and a customer-oriented mindset

• Motivated, reliable, and eager to learn

• Willing to relocate to Greece and adapt to a new culture

• Comfortable working in a fast-paced, international environment