Remote Swedish Customer Support Specialist – Greece

Employers from Greece; United States; Remote; USD 25,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits

Continuous Training and Educational平台

Job summary

Employers from Greece is seeking a Swedish-speaking Customer Service Agent to provide excellent support via chat and email, working remotely from anywhere within Greece. You will handle inquiries, resolve issues, and ensure a positive customer experience within a dynamic, international team.

Key duties include managing chat and emails, identifying customer needs, building trust through effective communication, and adhering to company procedures and policies.

Qualifications

• Fluency in Swedish (C1–C2).
• Very good command of English (B2–C1).
• Proficient in MS Office.
• Customer-oriented with adaptability to different characters.

Responsibilities

• Manage incoming chat and emails.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Follow communication procedures, guidelines, and policies.

Skills

Swedish

Customer orientation

Adaptability

English

Tools

MS Office

Job description

Employers from Greece is seeking a Swedish-speaking Customer Service Agent to provide excellent support via chat and email, working remotely from anywhere within Greece. You will handle inquiries, resolve issues, and ensure a positive customer experience within a dynamic, international team.

Key duties include managing chat and emails, identifying customer needs, building trust through effective communication, and adhering to company procedures and policies.