Swedish Speaking Social Media Support Advisor

Employers from Greece; United States; Remote; USD 47,000 - 69,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Swedish-speaking Social Media Support Advisor for the United States. The role focuses on delivering high-quality support across social platforms, addressing inquiries, and building a thriving Swedish-speaking community.

Collaboration with marketing is required to ensure aligned brand messaging. We value candidates with Swedish and English fluency, strong communication, and a customer-centric mindset.

Qualifications

• Fluent in Swedish and English, written and spoken.
• Experience in social media customer support or community management preferred.
• Good understanding of various social media channels and engagement tactics.

Responsibilities

• Provide high‑quality support to Swedish-speaking customers via social media.
• Monitor channels and respond promptly to inquiries and comments.
• Engage with users to build a loyal community around the brand.
• Collaborate with marketing to align content with brand messaging.
• Analyze feedback to identify trends and suggest service improvements.
• Assist in creating engaging social media content for Swedish audience.
• Stay updated on social media trends and customer service practices.

Skills

Fluent in Swedish & English

Social media support experience

Strong communication skills

Customer-centric approach

Multi-tasking in dynamic environments

Familiarity with social media channels

Collaborative team player

Education

Experience-based qualification

Tools

Social media platforms

Social media analytics tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to offer an opportunity for a Swedish Speaking Social Media Support Advisor. This role is ideal for candidates who have a passion for social media and a dedication to providing excellent support to customers. As a Swedish Speaking Social Media Support Advisor, you will be the voice of the brand, ensuring positive interactions with the Swedish-speaking community.

Responsibilities

• Provide high-quality support to Swedish-speaking customers via various social media platforms, efficiently addressing inquiries and resolving issues.
• Monitor social media channels to ensure prompt responses to comments, messages, and questions from customers.
• Engage proactively with users to enhance their experience and build a loyal community around the brand.
• Collaborate with the marketing team to align social media content with brand messaging and customer interests.
• Analyze user feedback and interactions to identify trends, making recommendations for service improvements.
• Assist in creating engaging social media content that appeals to the Swedish audience.
• Keep abreast of trends in social media and customer service to provide informed support and insights.

Requirements

• Fluent in Swedish and English, with strong written and verbal communication skills.
• Experience in social media customer support or community management is preferred.
• Comprehensive understanding of various social media platforms and user engagement strategies.
• Strong problem-solving skills and a customer-centric approach.
• Ability to multitask and prioritize in a dynamic environment.
• Familiarity with social media analytics tools is an advantage.
• A collaborative team player with a positive attitude and a passion for customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...