Swedish-Speaking Device Protection Support Greece

Teleperformance Greece; Town of Greece (NY); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Relocation support (flight tickets, +

Health care benefits

Full training by certified instructors

Career development opportunities

Community & social initiatives

Job summary

Teleperformance Greece is seeking customer experts to join a dedicated team in Greece. You’ll assist customers with device protection plans, claims, repairs, and replacements, guiding them with empathy and clarity.

You will use multiple systems to resolve issues and keep records up to date. Excellent Swedish and good English are required, along with strong communication skills and a problem-solving mindset.

Qualifications

• Fluent Swedish and good English, both spoken and written.
• Strong communication and active listening skills.
• Ability to explain complex topics in simple terms.
• Comfort working across multiple systems and regulatory contexts.

Responsibilities

• Be a trusted guide for customers and help them navigate device protection journeys with confidence.
• Deliver empathetic, patient, and professional support during unexpected situations.
• Maintain accurate case records and ensure compliant, high-quality service.

Skills

Swedish language

English language

Communication skills

Problem-solving

Job description

Teleperformance Greece is seeking customer experts to join a dedicated team in Greece. You’ll assist customers with device protection plans, claims, repairs, and replacements, guiding them with empathy and clarity.

You will use multiple systems to resolve issues and keep records up to date. Excellent Swedish and good English are required, along with strong communication skills and a problem-solving mindset.