Swedish Consumer Protection Expert — Customer Care Pro

speakit; Ohio; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Private Health Insurance

Relocation package

14 salaries per year

Monthly performance bonuses

Relocation covered

Job summary

Our Client in the United States is seeking a Consumer Protection Customer Expert to assist customers with devices they rely on daily. You will engage via chat and phone, guiding claims and protections while ensuring regulatory compliance.

Relocation to Greece is supported; EU passport holders are preferred. Expect a comprehensive training program, bonuses, and growth opportunities within a global brand.

Qualifications

• Native Swedish speaker.
• Fluency in English.
• Excellent communication & soft skills, as well as problem-solving abilities.
• Basic technical knowledge and enthusiasm for technology and imaging.
• Familiarity with regulatory environments and data protection principles, including GDPR, is an advantage.
• Ability to relocate to Greece.
• EU Passport holder.

Responsibilities

• Engage with customers via chat and phone, providing exceptional service.
• Assist customers with device protection plans, claims, repairs, replacements, and related services.
• Deliver exceptional customer experiences, particularly when customers are dealing with unexpected or urgent situations.
• Build customer trust by following all relevant regulations, policies, procedures, and quality standards.
• Participate in ongoing training to continuously develop your product, service, and regulatory knowledge.

Skills

Swedish (native)

English fluency

Job description

Our Client in the United States is seeking a Consumer Protection Customer Expert to assist customers with devices they rely on daily. You will engage via chat and phone, guiding claims and protections while ensuring regulatory compliance.

Relocation to Greece is supported; EU passport holders are preferred. Expect a comprehensive training program, bonuses, and growth opportunities within a global brand.