Device Protection Support Specialist - Norwegian Speaker

Teleperformance Greece; Town of Greece (NY); On-site; USD 32,000 - 49,000; Full time

Benefits offered by this job

Relocation support

Flight tickets provided

Hotel accommodation

Certified instructor-led training

Professional growth opportunities

Greek language courses

Job summary

Teleperformance Greece is seeking a Norwegian-speaking customer support specialist to assist customers with device protection plans, claims, repairs, or replacements. You will guide customers with empathy, ensure accurate case records, and work across platforms for real-time assistance.

The role offers relocation support, flight tickets, hotel accommodation, extensive training, and opportunities for professional growth within a multinational company.

Qualifications

• Excellent Norwegian and good English language skills (spoken and written).
• Great communication, active listening, and the ability to simplify complex topics.
• Problem-solving mindset, attention to detail, and accountability.
• Familiarity with regulatory environments, such as GDPR.

Responsibilities

• Be a trusted guide for customers: Help people navigate their device protection journey with confidence.
• Deliver exceptional customer experiences with empathy, patience, and professionalism.
• Maintain accurate customer records and ensure compliance with regulations and standards.
• Work across customer support platforms and digital tools to provide real-time assistance.

Skills

Norwegian

English

Job description

Teleperformance Greece is seeking a Norwegian-speaking customer support specialist to assist customers with device protection plans, claims, repairs, or replacements. You will guide customers with empathy, ensure accurate case records, and work across platforms for real-time assistance.

The role offers relocation support, flight tickets, hotel accommodation, extensive training, and opportunities for professional growth within a multinational company.